Patient Care Secretary

About the role

The Patient Care Secretary supports the Team Manager by performing patient care related clerical procedures. Duties include answering phone calls, facilitating communication, maintaining schedules, attending meetings, preparing agendas, following through on assignments, establishing and maintaining patient charts, ordering D.M.E., entering data into Vx and event tracking, communicating with staff and outside agencies, maintaining A.D.T., and handling other tasks as assigned.

Responsibilities

• Screens telephone calls for Team Manager
• Facilitates communication between patients/families and other team members, including volunteers
• Takes and keeps daily schedule for all team members
• Attends weekly team meetings
• Prepares agenda for team meeting
• Follows through on assignments given by the Team Manager
• Establishes, maintains, and closes patient charts in an orderly fashion
• Maintains records of D.M.E. orders and pick-ups
• Enters patient care and volunteer data into Vx and event tracking
• Communicates with staff and outside agencies as directed by Team Manager
• Maintains a list of part-time staff and schedules them at the direction of Team Manager
• Orders supplies and documentation forms used by the team
• Handles routine correspondence for Team Manager and other members of the team
• Sorts and processes patient care mail jointly with other patient care secretaries
• Maintains A.D.T. and checks census daily for accuracy
• Covers for other patient care secretaries for lunch, team meetings, and other short intervals of absence

Qualifications

• Three years prior work experience preferred
• Good typing skills
• Computer literate
• Able to handle multiple tasks
• Excellent communication skills
• Good telephone skills

Education

A high school graduate or equivalent is required.