Patient Care Secretary

About the role

The Patient Care Secretary supports the Team Manager by performing patient care related clerical procedures. Duties include answering the phone, facilitating communication, keeping schedules, attending meetings, preparing agendas, following up on assignments, maintaining patient charts, ordering D.M.E., entering data, communicating with staff and agencies, sorting mail, checking census, and covering for other secretaries.

Responsibilities

• Screens telephone calls for Team Manager
• Facilitates communication between patients/families and other team members, including volunteers
• Takes and keeps daily schedule for all team members
• Attends weekly team meetings
• Prepares agenda for team meeting
• Follows through on assignments given by the Team Manager
• Establishes, maintains, and closes patient charts in an orderly fashion
• Maintains A.D.T. and checks census daily for accuracy
• Orders D.M.E. and maintains record of dates ordered and picked-up
• Enters patient care and volunteer data into Vx and event tracking
• Communicates with staff and outside agencies as directed by Team Manager
• Maintains a list of part-time staff and schedules them
• Orders supplies and documentation forms used by the team
• Handles routine correspondence for Team Manager and other members of the team
• Sorts and processes all patient care mail jointly with other patient care secretaries
• Covers for other secretaries for lunch, team meetings, and other short intervals of absence
• Performs other tasks as assigned by the Team Manager

Qualifications

• Three years prior work experience preferred
• Good typing skills
• Computer literate
• Able to handle multiple tasks
• Excellent communication skills
• Good telephone skills

Education

A high school graduate or equivalent is required.