Patient Care Representative PRN- Primary Care National Landing

Purpose & Scope

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

About the Role

VHC Health is a forward-thinking company located in Northern Virginia, one of the best places to live near D.C. with access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking.

Responsibilities

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Captures and processes insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Requirements

• High school diploma or equivalent is required.
• Two years office/clerical experience required, or two years healthcare/medical - primary care/office experience required.

Qualifications

• College degree preferred.

Skills

• Excellent communication skills.
• Proficient in Microsoft Office Suite.
• Strong organizational skills.
• Ability to prioritize tasks and manage time effectively.

Benefits

• Medical, dental, and vision coverage (subject to eligibility requirements).
• Additional wellness and retirement benefits.

Pay

The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.

Schedule

No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.

Contact Information

VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.