Patient Care Representative- Primary Care Arlington

Purpose & Scope

Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

About the Role

VHC Health is a forward-thinking company located in Northern Virginia, one of the best places to live near D.C. with access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking.

Responsibilities

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Captures and maintains patient information in electronic health records.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Requirements

• High school diploma or equivalent is required.
• Two years office/clerical experience required, or two years healthcare/medical - primary care/office experience required.

Qualifications

• Preferred: College degree.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite.

Benefits

• Medical, dental, and vision coverage (subject to eligibility requirements).
• Additional wellness and retirement benefits.

Pay

The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.

Schedule

No specific schedule is provided in the job posting.