Patient Care Navigator (Hybrid)

Essential Duties And Responsibilities

• Increases involvement of the beneficiary/member and or their caregiver in the decision-making process.
• Minimizes fragmentation of care within the healthcare delivery system.
• Aids in improving adherence to the plan of care for the beneficiary.
• Affords the beneficiary/member by acting as an advocate.
• Collaborates with clinical teams to focus on moving the beneficiary/member to self-care (independence) whenever possible.
• Aids in coordinating care for beneficiary/member, including chronic care management and transition care management.
• Participates in team meetings and quality improvement initiatives.
• Focuses on transitions of care, which includes a complete transfer from one care setting to the next that is safe, effective, and timely.
• Collaborates with outpatient staff to ensure that safe transition to the new care setting and follow up with the primary care physician and/or specialist.
• Improves outcomes by utilizing adherence guidelines, standardized tools, and proven processes to measure a beneficiary/member’s understanding and acceptance of the proposed plans, his/her willingness to change, and his/her support to maintain health behavior change.
• Facilitates health and disease beneficiary/member education.
• Aids in coordinating appointments and referrals with specialists using our Preferred Provider Network.
• Maintains a daily census of beneficiaries/members’ admissions, discharge dispositions.
• Demonstrates proficiency with electronic medical records and care coordination systems.
• Documents all interactions between beneficiary/member/ caregiver and all components of the healthcare delivery system.
• Adheres to all policies and procedures including but not limited to the HIPAA Privacy rule.
• Performs other duties as assigned.

Knowledge, Skills And Abilities

• Knowledge with Care Coordination of the elderly.
• Ability to work with a high attention to detail.
• Compassion and empathy.
• Strong communication and interpersonal skills; both written and oral.
• Proficiency with electronic healthcare records systems.
• Proficiency in Excel and Word.

Minimum Education And Experience

• Position Requirements
• Education: High School diploma
• Experience: Preferred One (1) year of outpatient or inpatient care setting experience

Language

Full language proficiency preferred (English/Spanish)

Benefits

• Competitive compensation and benefits package
• Includes a 401k matching program
• Fully subsidized medical plans
• Paid holidays

Qualifications

• Genuine Health Group offers a competitive compensation and benefits package that includes a 401k matching program, fully subsidized medical plans, paid holidays and much more.
• Base salary will be commensurate to professional experience.

Schedule

Not specified

Pay

Not specified

Benefits

• Includes a 401k matching program
• Fully subsidized medical plans
• Paid holidays

Company Information

• Genuine Health Group is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.