Patient Care Navigator
About Axil Health
We're not just talking about the future of healthcare – we're creating it. We combine cutting-edge patient monitoring technology with compassionate, personalized care to transform the lives of those with chronic conditions. Our integrated approach brings together doctors, pharmacists, and care specialists like you to provide unparalleled support to our patients.
Axil Health is a company of thinkers, doers, problem-solvers, builders, and patient advocates. People who see a gap and close it, not wait for someone else to.
Responsibilities
- You'll work cross-functionally, connected to a mission that touches clinical operations, technology, and patient care at every turn.
- At Axil Health, you join a small team where your work is visible, your voice counts, and your judgment shapes how things get built, not just how they run.
- The strongest fits tend to be people who:
- Care about the patient behind the data point. Whether you're in clinical operations, care navigation, or support functions, the work touches real people managing real health conditions.
- Are comfortable with ambiguity and building, not just maintaining. We're still defining processes in many areas, so people who can bring structure without waiting to be told exactly how do well.
- Communicate directly and kindly. We value people who raise issues early, give and receive feedback without drama, and treat colleagues with respect even under pressure.
- Take ownership without needing constant oversight, self-direction matters as much as collaboration.
- Stay curious. Healthcare and patient monitoring technology both evolve quickly, and people who keep learning keep up.
- Make a tangible difference in patients' lives every single day
- Work with a passionate team that feels like family
- Gain experience with cutting-edge healthcare technologies
- Enjoy a supportive work environment that encourages professional growth
- Be part of a company that's shaping the future of healthcare
- Competitive salary and benefits package
Qualifications Needed
- Certified Medical Assistants (CMA, CCMA, RMA, NCMA, or equivalent national certification)
- Licensed Practical Nurses (LPN) with an active NC license
- Registered Nurses (RN) looking to step away from bedside and into a structured, relationship-based model
- Pharmacy technician (CPht)
What you get
- Compensation discussed at interview
- Company-sponsored insurance options: Medical, Dental, Vision
- Company Paid Short Term Disability
- Long term Disability
- Company Paid Term Life Insurance with add-on Options
- Two 401(k) program options
- 15 days PTO that increases with tenure
- Paid holidays + 2 additional floating holidays to use at your discretion
- Quarterly performance bonuses tied to quality and outcomes metrics
- Paid training that supports how you learn
Schedule
Monday-Friday 8am- 6pm (Flexible to support life's needs) Overtime offered for Saturday and Sunday
**36+ hours/week required for full-time benefits eligibility
Career path: Care Navigators at Axil have moved into team lead roles, training and onboarding positions, process improvement, and IT.
Location
Raleigh, NC