Patient Care Manager (RN) - Bone Marrow Transplant - Stem Cell Therapy

Responsibilities

• Coordinates and manages all resources necessary to provide optimal nursing care, including staff resources, patient care supplies, and automated patient care systems.
• Manages resources through systems management and coordinates system issues to assure optimal patient care.
• Maintains optimal productivity by coordinating 24‑hour staffing, scheduling patterns, and labor management standards.
• Evaluates quality of patient care using standards of practice, patient outcomes, peer review, incident reports, policies, procedures, equipment, supplies, and ensures resources for performance improvement initiatives.
• Develops service strategies, monitors service levels against indicators, and demonstrates improvement in customer and patient satisfaction; coordinates and integrates services with other areas.
• Maintains and promotes effective relationships with patients, families, staff, other departments, medical staff, other health‑care facilities, and vendors; acts as liaison between medical and nursing staff.
• Facilitates evidence‑based nursing by encouraging utilization of evidence in practice and decision‑making, ensuring integration with departmental, organizational, and strategic goals.
• Participates in shared governance councils, provides feedback, recommends changes in nursing practice, promotes new approaches, holds staff accountable, and monitors role compliance.
• Ensures department compliance with The Joint Commission and other regulatory bodies.
• Develops and communicates change initiatives; achieves care management targets and employee engagement improvements.
• Plans staffing needs to meet productivity benchmarks and patient loyalty targets.
• Assists physicians and other departments with development of new services, identifying revenue sources, and marketing programs.
• Performs human‑resources responsibilities including interviewing, selection, promotions, staff development, performance evaluations, compensation changes, employee concerns, corrective actions, terminations, and morale.
• Develops and recommends operating and capital budgets; controls expenditures within approved objectives.
• Upholds the organization’s Code of Ethical Conduct and ensures compliance with policies, regulations, and laws.

Requirements

• Registered Nurse license issued by the state in which the team member practices.
• Bachelor’s Degree in Nursing.
• Three (3) years of experience in leadership and five (5) years in nursing, including experience in Transplant Cell Therapy – Bone Marrow.
• Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures.
• Excellent interpersonal and communication skills with the ability to resolve conflicts.
• Strong aptitude in human‑resource management.
• Ability to handle multiple demands simultaneously.
• Sound decision‑making and critical‑thinking skills.
• Proficiency with computers, software, and other electronic systems.

Physical Requirements

• Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Occasionally required to lift over 50 lb with assistance.
• Required to use foot pedals on carts or machines.
• Must have functional sight and hearing.
• Continuous exposure to mechanical, electrical, chemical, radiation, blood, and body‑fluid hazards; must wear gloves, goggles, and gowns as needed.
• Operates equipment essential to performing job duties.