Patient Care Manager - Heartland Home Health

About the role

Empower Teams. Enhance Lives. Drive Quality Care.

Heartland Home Health is seeking a Patient Care Manager (RN Clinical Manager) to lead clinical operations and ensure excellent patient outcomes through effective care planning, team collaboration, and regulatory compliance in our Milwaukee home health branch.

Responsibilities

• Report directly to the Executive Director or Administrator, overseeing the daily clinical operations of your assigned site.
• Ensure individualized, appropriate, and up-to-date Plans of Care for all patients, adjusting for significant changes in condition, hospital discharges, or physician updates.
• Serve as a liaison between referral sources, patients, caregivers, and your team to facilitate seamless care coordination.
• Oversee all clinical, administrative, and recordkeeping functions, ensuring compliance and accuracy.
• Provide hands-on skilled nursing care in the home when needed and participate in the on-call rotation.
• Support and guide your clinical team through coaching, performance management, and collaboration.
• Step into the site leadership role during the absence of the Executive Director or Administrator.
• Help build and maintain a positive and engaged clinical culture that prioritizes patient-centered care and regulatory excellence.

Requirements

• RN Licensure - WI
• Home Health experience preferred
• Healthcare Management/Supervisory experience preferred
• Schedule - Weekdays
• Full Benefits, including 401k with match

Qualifications

• Associate's degree in Nursing from an accredited program (bachelor's degree preferred)
• Current RN license in the state of employment
• CPR certification required
• Minimum 3 years of clinical nursing experience, preferably in home health or a related setting
• Strong clinical judgment and critical thinking skills
• Able to lead teams, manage schedules, resolve issues, and support quality improvement
• Proficient in nursing assessment tools and comfortable with electronic documentation systems
• Valid driver’s license, auto insurance, and reliable transportation

Preferred Experience

• Clinical team leadership or supervisory experience
• Home health, hospice, or case management background
• Experience navigating state and federal healthcare regulations
• Knowledge of EMRs (Homecare Homebase) and scheduling platforms

Benefits

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)