Patient Care Manager

About the role

The Patient Care Manager at MercyOne Elkader Medical Center is responsible for managing the day-to-day operations and upholding clinical practice standards within the department. They provide positive leadership, problem-solving skills, and are accountable for continuous quality improvement, patient satisfaction, budgeting, customer and staff feedback, training and development.

Responsibilities

• Responsible for the clinical practice within the department.
• Demonstrates safe, effective delivery of clinical services on a daily basis.
• Rounds and interacts with physicians, staff, patients, families, and customers.
• Available to problem solve, support, and assist the team.
• Upholds clinical practice standards and guidelines.
• Explores opportunities to improve clinical outcomes and takes action.
• Keeps self-updated and current with new trends and technology related to clinical specialty, areas of responsibility, leadership, and management.
• Maintains staffing patterns that support effective clinical services within established budget parameters.
• Monitors operations responsive to changes in coding, billing, and reimbursement.

Requirements

• Bachelor of Science in Nursing (BSN) or actively completing BSN degree within 3 years of offer acceptance.
• Minimum 5 years nursing experience; 3 years’ experience in nursing leadership.
• Current Iowa RN license. Active IL RN license if working in IL.
• BLS and ACLS certifications.
• Mandatory Reporter.
• High language, high math, high reasoning ability.
• Personal computer proficiency.
• Ability to work with diverse groups of people.
• Ability to work under pressure.
• Ability to be diplomatic.
• Strong leadership and teambuilding skills.
• Ability to prioritize and delegate.

Qualifications

• High language, high math, high reasoning ability.
• Personal computer proficiency.
• Ability to work with diverse groups of people.
• Ability to work under pressure.
• Ability to be diplomatic.
• Strong leadership and teambuilding skills.
• Ability to prioritize and delegate.

Skills

• Leadership and problem-solving skills.
• Quality improvement planning.
• Customer service and satisfaction.
• Team development and collaboration.
• Financial management and budgeting.
• Emergency response and safety protocols.
• Compliance with regulatory requirements.

Benefits

Visit MercyOne Careers to learn more about the comprehensive benefits package offered to eligible employees, including health insurance, retirement plans, paid time off, and more.

Pay

$X per hour or $Y per year, depending on experience and qualifications.

Schedule

1.0 FTE (40 hours per week), Day shift, Exempt status.