Patient Care Manager

POSITION SUMMARY

The Patient Care Manager (PCM) is responsible for clinical oversight of all direct patient care, working through and with a variety of staff members, demonstrating the philosophy, mission, and service standards of CHOT/Providence.

ESSENTIAL FUNCTIONS

• Oversee the admission process for new patients and confer with the team, hospice physician, or CMO as needed for guidance.
• Manage all direct patient care by assigning staff to patients, scheduling staff for maximum budgetary optimization, including PTO and on-call, resolving patient care issues, visiting patients as needed, coordinate interdisciplinary groups.
• Review patients' medical diagnosis, prognosis, medication, procedures, and clinical course.
• Aid clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
• Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
• Aid in the screening and interviewing process of new employees and make recommendations for employment of individuals.
• Aid in the orientation of new employees.
• Assist the clinical Director and other supervisory hospice personnel in the planning, implementation, and evaluation of in-service and continuing education programs.
• Assist in formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives, both short and long-range.
• Audit patient charts, respond appropriately to compliance issues, and write compliance/QA reports.
• Maintain compliance with all regulatory and accrediting agencies.
• Actively participate in quality assessment performance improvement teams and activities.
• Manage personnel through effective hiring, performance evaluation, coaching, staffing, scheduling, and delegation.
• Assist the Sr. Director as needed.
• Educate, counsel, and orient staff to Agency policy/procedures.
• Manage assigned patients equally, regardless of severity, contagiousness, or complexity of diagnosis.
• Perform other duties and activities as delegated by the clinical Director.

QUALIFICATIONS

• Requires a college degree in nursing; BSN strongly preferred.
• Requires 2+ years of hospice experience and supervisory experience.
• Experience in a Charge Nurse role will be considered to meet the supervisory requirement.
• Hospice experience and knowledge of hospice regulations strongly preferred.
• Proficient skills using a computer are required; Microsoft Office suite experience is preferred.
• Good communication skills and the ability to travel independently.
• Licensed RN in Texas required.
• Valid TX Driver's License required.

BENEFITS

• Competitive Pay
• Generous Paid Time Off
• Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Medical, Dental, Vision
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retail Savings Plan
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.