Patient Care Coordinator - VASCULAR SURGERY
About the role
The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.
Responsibilities
- Serve as first point of contact for patients and visitors in person and by phone
- Act as liaison between patients and providers throughout the administrative flow of the patient experience
- Perform all core front and back office duties with increased independence and demonstrated proficiency
- Support or independently handle routine and basic healthcare services to ensure smooth clinic operations
Qualifications
- 1 year of experience in medical/healthcare setting
- Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
- Electronic Medical Records (EMR) experience
Benefits
Providence offers a comprehensive benefits package including:
- Retirement 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
Pay
Pay range: $20.92 - $32.00 per hour. Placement on the wage range is determined based upon relevant job experience and other applicable factors. Additional compensation may be available such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Schedule
Full time, Day shift