Patient Care Coordinator-St. Louis, MO
Job Description
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
- Schedule appointments
- Verify insurance benefits and details
- Aid with support needs within the clinic
What We Offer
- 401K with a Company Match
- Medical, Dental, Vision Coverage
- FREE hearing aids to all employees and discounts for qualified family members
- PTO and Holiday Time
- No Nights or Weekends!
- Legal Shield and Identity Theft Protection
- 1 Floating Holiday per year
Education & Industry/Product Knowledge
- High School Diploma or equivalent
- Associates degree, preferred
- Prior experience/knowledge with hearing aids is a plus
Skills & Abilities
- Professional verbal and written communication
- Strong relationship building skills with patients, physicians, clinical staff
- Experience with Microsoft Office and Outlook
- Knowledge of HIPAA regulations
- EMR/EHR experience a plus
Work Experience
- 2+ years in a health care environment
- Previous customer service experience
Additional Information
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment.
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
All applications will be kept confidential. Sonova is an equal opportunity employer.