Patient Care Coordinator PRN

Location: Various clinics including Salt Lake Downtown, Salt Lake Foothill, and other locations throughout the Salt Lake Valley.

Schedule

Monday – Friday, anytime between 7:00 AM – 7:00 PM.

Pay

$18 – $20/hour.

About the role

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front-desk medical office role, you’ll manage patient scheduling and payment collection while creating a welcoming clinic environment. Full training and mentorship are provided, making this ideal for both experienced medical receptionists and those new to healthcare.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage physical therapists’ schedules using our scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with exceptional customer service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep the front desk and waiting area organized, efficient, and welcoming.
• Assist with medical record updates and administrative tasks.

Requirements

• High school diploma or equivalent.
• Friendly, professional communication skills.
• Comfortable using computers and learning new software.
• Able to multitask in a fast-paced clinic.
• Reliable and punctual.
• Customer service or office experience preferred.

Qualifications

• Previous front office, medical receptionist, or customer service experience preferred.
• Comfort using Microsoft Office and learning scheduling software.
• Strong communication and multitasking skills.
• Friendly, team-oriented personality with a professional demeanor.
• Willingness to learn and grow in a healthcare setting.

Benefits

• Supportive team culture with mentorship at every stage of your career.
• Room to grow into roles in medical billing, office management, or clinic operations.
• Work that makes a difference by helping patients on their journey to recovery.