Patient Care Coordinator - Physical Therapy Front Office

Front Desk Doctors of Physical Therapy is seeking a full‑time Patient Care Coordinator for our Chetek clinic. The ideal candidate is a self‑starter who values longevity with a growing company, possesses excellent interpersonal and customer‑service skills, and is eager to build relationships with patients and the community to provide a welcoming environment. The anticipated start date is 10/12/2026.

Responsibilities

• Greet patients
• Effectively communicate with patients, families, team members, clinicians, and all departments
• Provide detailed instructions to patients for their visits
• Review and evaluate patient charts for data‑entry accuracy
• Work as a team to ensure an efficient environment and timely calls to patients and referral sources
• Demonstrate familiarity with outpatient rehabilitation/medical services and medical terminology
• Answer phones
• Perform patient registration and data entry
• Handle scanning, faxing, and other clerical duties
• Collect copays and patient balances
• Manage patient scheduling and schedule management
• Assist with patient care as needed
• Maintain strong organizational skills
• Apply knowledge of insurance benefits

Qualifications

• Self‑starter with a desire for long‑term employment
• Excellent interpersonal and customer‑service skills
• Ability to build relationships with patients and the community
• Familiarity with outpatient rehabilitation/medical services and medical terminology
• Strong organizational abilities
• Knowledge of insurance benefits

Schedule

Must be available to work Monday through Friday and potentially a few very early evenings.

Benefits

• 401(k) plan
• Paid Time Off
• Paid Holiday Time
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) option
• Life Insurance
• Short‑Term Disability (STD) & Long‑Term Disability (LTD)
• Critical Illness coverage
• Accident and Hospital Indemnity