Patient Care Coordinator - Patient Care Operations

Schedule

• Primary: 7:00 pm – 7:30 am
• Secondary options:
  • 3:00 pm – 3:30 am
  • 3:00 pm – 11:30 pm
  • 11:00 pm – 7:30 pm

About the role

The Patient Care Coordinator is an RN who has administrative responsibility for the management of all patient services functions on their shift. This person is responsible for primary census management, ensuring resource availability to meet census staffing needs on all shifts and transfer coordination for Patient Care Operations. Their responsibility is extended to all hospital services, employees, and properties in the absence of administrative personnel.

Core competencies

• Interdisciplinary team work
• Quality improvement
• Evidence based practice
• Patient focused care
• Informatics

Responsibilities

This individual utilizes management/leadership processes to communicate and help operationalize organizational philosophy, goals and objectives in the absence of each department’s leadership team. They respond competently under stress, providing leadership and direction to staff throughout the system. Daily management responsibilities require effective strategizing, a high degree of clinical competence, and successful use of interpersonal skills when relating to patients and families, staff, peers, and colleagues throughout the organization.

Requirements

• Current RN licensure in NYS
• Bachelor of Science degree in nursing
• Master’s degree preferred
• 5 years relevant nursing experience
• One-year critical care experience preferred
• 3 years of supervisory experience
• Current BLS certification
• ACLS certification preferred

Skills

• Leadership and managerial abilities
• Good oral and written communication skills
• Demonstrated critical thinking, problem solving, and decision making within an organizational framework
• Proficiency in Microsoft Office, Policy Manager, Soarian, Bed Tracking, Transport Tracking, Healthstream, HRMS, Smart Square, Soft Med, Pyxis, MSDS, Medkeeper, PCM Auditor, Med Series 4, Nash, Comm Tech Messenger, MAK
• Training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided