Patient Care Coordinator - Part-time

About the role

Downtown Physical Therapy is a PT-owned private practice in Boston, MA, part of Fusion Physical Therapy Partners. We are looking for a Front Office Manager to support our clinic's administrative operations.

Responsibilities

• Answer and route incoming calls to appropriate staff efficiently and professionally
• Schedule appointments, verify insurance, obtain authorizations, and support patient registration workflows
• Maintain accurate patient records and ensure information is up-to-date in the EMR system
• Cookordinate with therapists to optimize scheduling and daily flow of appointments
• Process payments and manage insurance-related inquiries with confidentiality
• Manage multiple administrative responsibilities with strong time management and attention to detail

Requirements

• Adaptable, professional, dependable, and eager to grow your career in a growing healthcare organization
• Excellent attention to detail and ability to maintain patient confidentiality
• Highly organized and skilled in managing multiple tasks and changing priorities
• Patient-first and customer-service oriented
• Proficiency with EMR scheduling software
• Two years experience as a medical office professional. Physical Therapy setting a plus!

Qualifications

• Strong communication skills—written, verbal, and over the phone

Skills

• Adaptable
• Professional
• Dependable
• Eager to grow career
• Attention to detail
• Organized
• Time management
• Customer-service oriented
• EMR scheduling software proficiency
• Experience in medical office setting

Benefits

We offer a supportive and collaborative environment where you can grow your administrative career in an impactful healthcare setting.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible to accommodate your needs.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Equal Opportunity Employer

Fusion Physical Therapy Partners and our associated clinics are proud to invest in cultures of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.