Patient Care Coordinator (LVN) - Hospice - Part Time

Job Description Summary

The Patient Care Coordinator is responsible for assisting the Director of Patient Care Services/ in day-to-day clinical operations for the branch to ensure a seamless and organized hospice care system. The Patient Care Coordinator maintains a comprehensive working knowledge to assist in training new clinical staff, and to serve as a resource for field staff.

Essential Job Functions/Responsibilities

• Coordinates training for new hires; to include EMR training, orientation books, and clinical supplies.
• Aids Quality assurance with chart audits, clinical authorizations review and auditing compliancy for patients.
• Works with the Director of Patient Care Services and staff clinicians to gather, collate, and report patient care summary information to Case Managers.
• Regularly participates in interdisciplinary group meetings and ensures through attendance and record reviews that meetings are conducted in accordance with Agency and CMS regulations.
• Maintains comprehensive working knowledge of patients and ensures the needed documents are received and organized in the system.
• Works with all members of the clinical team to ensure that they are following the physician plan of care orders.
• Works with the Director of Patient Care Services and Scheduling teams to ensure proper staff utilization and confirms that consents and NMNOC’s and all other assigned tasks are plotted correctly on start of care.
• Aids Quality Assurance of referral documentation.
• Absorbs and tracks supply orders for the branch to ensure availability of sufficient inventory for clinicians.
• Communicates schedule with triage and on-call staff.
• Obtains orders for intake and completes a random examination for Quality Assurance of patient referrals.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the company.
• Maintains current documentation on EMR system according to organization policies/procedures and applicable laws/regulations.
• Participates in Quality Assurance/Performance Improvement Program and Bridge Hospice sponsored training.
• Able to lift supplies and equipment.

Job Qualifications

• Basic understanding of human resource management principles and practices.
• Computer Skills including knowledge of relevant software. Excel knowledge is strongly desired.
• Basic knowledge of office machines.
• Ability to delegate tasks and manage subordinates.
• Ability to establish and maintain effective working relationships.
• Ability to meet the public and staff as a positive, friendly, and professional representative of the agency.
• Effective social interaction, communication, and organizational skills.
• Administer multiple assignments efficiently.
• Personal car for travel and valid driver's license.
• Carry personal auto liability insurance coverage.

Physical Requirements

• The ability to sit frequently for 3-6 hours.
• The ability to frequently stand for 3-6 hours.
• The ability to occasionally drive/ operate foot control for 1-3 hours.
• The ability to walk intermittently on level and or unlevel surface for less than 1 hour.
• The ability to intermittently bend or climb for less than 1 hour.
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours.
• The ability to lift 10 pounds occasionally for 1-3 hours.
• The ability to lift 11-50 pounds intermittently for less than 1 hour.
• The ability to carry up to 10 pounds occasionally for 1-3 hours.
• The ability to carry 11-50 pounds intermittently for less than 1 hour.
• The ability to push up to 10 pounds occasionally for 1-3 hours.
• The ability to push 11-50 pounds intermittently for less than 1 hour.
• The ability to pull up to 10 pounds occasionally for 1-3 hours.

Why Join Us?

• Competitive Pay
• Collaborative Culture: A dynamic and supportive team environment
• Career Growth Opportunities: Various development pathways
• Work-Life Balance: Flexible schedules to meet your needs
• Comprehensive Benefits: Medical, dental, and vision insurance
• Company-paid life insurance
• Mileage reimbursement
• Paid time off, holidays, and sick days
• Employee Assistance Program
• 401(k) Flexible Savings Account

Equal Employment Opportunity

We are committed to creating an inclusive and equitable workplace. Equal employment opportunities are provided to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth and related medical conditions), gender identity or expression, sexual orientation, national origin, veteran status, disability, or any other protected status in accordance with federal, state, and local laws.