Patient Care Coordinator-Infectious Disease

About the role

Discover a rewarding career at Arcare. As a Patient Care Coordinator, you will play a vital role in ensuring comprehensive care coordination for HIV/AIDS clients, combining traditional case management with enhanced patient coordination services. The Patient Care Coordinator-Infectious Disease will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, behavioral health support, coordinated care, and insurance assistance.

Responsibilities

• Oversee the coordination of patient care while serving as a primary contact for patients and their families.
• Assist with scheduling, transportation, and connecting patients to community resources and support programs.
• Track patient progress, identify and resolve care coordination gaps to enhance patient outcomes.
• Participate in ongoing training related to care coordination and quality improvement.

Requirements

• Bachelor’s Degree required.
• 2-4 years of related experience required.
• Strong understanding of healthcare systems, insurance, and community resources.

Skills & Attributes

• Strong organizational and communication skills.
• Ability to collaborate effectively across teams.
• Commitment to patient advocacy and compliance.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Schedule

Full-time, Monday-Friday, 8:00 AM - 5:00 PM.

Benefits

• Company-paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees (40 hours/week), accruing from the first day. Accrual rates increase with tenure.
• 96 hours of paid sick time for full-time employees (40 hours/week), accruing from the first day.
• Paid holidays, including one floating holiday and one birthday holiday (usable during the employee’s birth month).
• 401(k) retirement plan with company matching up to 200% of the employee’s contribution (up to 4%) after one year of employment.
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval.
• Possible continuing education reimbursement for current employees, subject to supervisor and HR approval.
• Loan repayment opportunities for eligible clinical team members through HRSA programs (e.g., National Health Service Corps Loan Repayment Program, Nurse Corps Loan Repayment Program). Eligibility determined by HRSA based on role, location, discipline, and program requirements.