Patient Care Coordinator (Grassland)

About the role

As the first point of contact for our patients and customers, the Patient Care Coordinator is the voice and face of STAR Physical Therapy. This role facilitates the delivery of healthcare through customer service, administrative tasks, and assisting with patient care while maintaining a pleasant and consistent flow in daily clinic operations.

Responsibilities

• Provide excellent customer service to patients, fellow employees, physician offices, and insurance companies.
• Assist with patient care and maintain orderly treatment, reception, and storage areas.
• Communicate effectively with all stakeholders to ensure smooth clinic operations.

Requirements

• High School Diploma or equivalent.
• 1+ years of medical office receptionist experience.
• Proficiency with Microsoft Office and familiarity with Electronic Medical Record software (Raintree knowledge a plus).
• Understanding of medical insurance verification and authorization.
• Excellent verbal and written communication skills.

Physical Demands

• Periodic lifting, pushing, pulling, sitting, standing, and squatting.
• Medium strength level (DOT 876-224-016).

Benefits

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog)