Patient Care Coordinator - Front Desk

About the role

Mountain Land Physical Therapy, in partnership with Superior Physical Therapy, is hiring a Patient Care Coordinator (Front Desk / Medical Receptionist) for their outpatient physical therapy clinic in Idaho Falls.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Cole pay, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interaction
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred

Benefits

• Health, dental, vision insurance
• 401(k) with employer match
• PTO
• Wellness perks

Pay

$18/Hour

Schedule

Full-Time, M/W/F 8am-6pm & T/TH 7am-5pm

Interview Process

• Apply online
• Virtual interview with our Front Office Trainer (20-25 minutes)
• In-person interview for you to meet the team and learn more about the role (30-45 minutes)
• Offer and training