Patient Care Coordinator - Front Desk

Location: 450 Williams Way, Moab, UT 84532

Schedule

Full-Time, Monday - Friday during clinic hours

Pay

$16 - $18/hour

Benefits

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off (PTO)
• Wellness perks

About the Role

Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator (Front Desk / Medical Receptionist) to join our outpatient physical therapy clinic in Moab. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression
• Manage provider schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with excellent customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with administrative tasks and accurate patient information updates as needed

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual

Qualifications

• Front office, medical receptionist, hospitality, retail, or customer service experience preferred
• Comfortable using computers (Microsoft Office) and learning new software quickly
• Strong communication, attention to detail, and ability to multitask
• Friendly, team-oriented, professional demeanor
• Willingness to learn and grow in a healthcare setting

Benefits of Joining Us

• Supportive clinic culture with training and mentorship
• Clear growth opportunities (medical billing, clinic operations, support services)
• Meaningful work helping patients stay consistent with their plan of care and recovery