Patient Care Coordinator (Dental Reception) - FT

About the role

Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a positive attitude. They will act as the front-of-house concierge for the patients, greeting and attending to patient concerns while leading with empathy.

Key Responsibilities

• Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
• Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
• Booking and managing a live-document schedule to maximize daily appointments and office productivity.
• Verifying patient insurance options and converging.
• Consulting with patients on treatment plans and collecting co-payments.
• Maintaining a friendly and professional demeanor while at the front desk.
• Maintaining a positive attitude with patients and staff.
• Able to work independently.

Qualifications

• Previous experience working in a dental office setting is preferred for eligibility.
• A high school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing and records management [list computer software experience required including any specific dental software].
• Eaglesoft and/or Dentrix knowledge is a plus!