Patient Care Associate (Trainee) - Lung Center

Location: Saint Louis, MO 63110

About the role

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional. Administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.
• Performs other duties as assigned.

Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Occasional lifting (25 lbs or less).

Equipment: Office equipment. Clinical/diagnostic equipment. Simple hand tools.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Basic Life Support certification must be obtained within one month of hire date (Online BLS certifications without a skills assessment component are not sufficient).
• Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, or Basic Life Support - American Red Cross (more than one credential may be required depending on the role).

Preferred Qualifications

• Some college or medical assistant school training.
• Skills: File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions.

Pay

Salary Range: $15.25 - $21.33 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Schedule

Scheduled Hours: 40

Benefits

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
• Family: 4 weeks of caregiver leave to bond with your new child. Family care resources for continued childcare needs. Adult care resources available.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years.