Patient Care Assistant - PCA

Avenues Home Care of Tennessee serves the areas of Sevierville, Knoxville, Cherokee Hills, Pigeon Ford, and surrounding communities.

Responsibilities

• Assist the client with Activities of Daily Living (ADLs) as specified in the client’s plan of care, including but not limited to:
  • Bathing, dressing, grooming, and other personal hygiene
  • Toileting, transferring, eating, and continence care
• Provide medication assistance, housekeeping services, laundry, meal preparation, feeding, shopping, and transportation to and from appointments
• Offer companionship and perform other household tasks as outlined in the client’s plan of care
• Report daily activity to your supervisor through the agency management system and daily activity logs, using available communication methods (phone, email, agency app, face-to-face)
• Practice safety in all client-related activities
• Lift or push up to 50 pounds
• Demonstrate honesty, accountability, and integrity
• Provide superior care and remain vigilant of any potential care concerns or changes in condition
• Maintain personal appearance in compliance with Avenues Home Care policies, including dress code
• Report for shifts on time and communicate scheduling changes promptly
• Report any suspected abuse or neglect immediately, as required by law
• Document unusual behavior, events, conditions, or individuals
• Maintain confidentiality of records, correspondence, and client information
• Attend meetings and in-services as requested
• Abide by all company policies and procedures
• Ensure protection of confidential information in compliance with HIPAA regulations
• Perform other duties as assigned

Requirements

• Good communication skills
• Ability to follow verbal and written assignments
• Proficiency with Homecare Company Management System (ClearCare)
• 18 years of age or older
• Valid driver’s license, automobile insurance, and reliable transportation
• Maintain an established work schedule
• Effective interpersonal, communication, organizational, and planning skills
• Ability to establish and maintain effective working relationships
• Maintain confidentiality of work-related information and materials
• “Fit for Duty” physical condition

Preferred Qualifications

• CNA License or alternate experience as a caregiver
• CPR & First Aid Certifications
• Prior experience assisting with ADLs or caring for elderly, disabled, and other vulnerable clients

Skills

• Interpersonal and communication skills, including tact and diplomacy
• Organizational and planning skills with attention to detail and follow-through
• Ability to perform essential job functions with or without reasonable accommodations

Equipment Used

• Telephone and/or smartphone or tablet
• Personal Protective Equipment (PPE) – provided by the company

Safety Expectations

• Work safely and follow safety rules
• Report unsafe working conditions and behavior

Schedule

• Full Time
• Part Time
• 8 Hour Shifts
• 10 Hour Shifts
• 12 Hour Shifts
• PRN
• Short Shifts

Benefits

• New Starting Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• PPE Provided
• Holiday Pay
• Referral Bonuses
• Daily Pay