Patient Care Assistant - PCA

Avenues Home Care of Tennessee serves the Knoxville area, including Savannah, Bearden, Kingsley Station, Halls, Farragut, and surrounding communities.

Responsibilities

• Assist the client with Activities of Daily Living (ADLs) as specified in the client’s plan of care, including but not limited to:
  • Bathing, dressing, grooming, and other personal hygiene
  • Toileting, transferring, eating, and continence care
• Assist with medication, housekeeping, laundry, meal preparation, feeding, shopping, transportation to and from appointments, and companionship
• Perform other household tasks as specified in the client’s plan of care
• Report daily activity to your supervisor through the agency management system and daily activity logs, using available communication avenues such as phone calls, emails, agency app, or face-to-face interactions
• Practice safety in all activities concerning Avenues Home Care clients
• Lift or push up to 50 pounds
• Demonstrate honesty, accountability, and integrity
• Provide superior care to clients and remain vigilant of any potential care concerns or changes in condition
• Maintain personal appearance in compliance with Avenues Home Care policies, including company dress code
• Be timely in reporting for shifts or making scheduling changes
• Report any suspected abuse or neglect immediately up the proper chain of command, as required by law
• Document any unusual behavior, events, conditions, or people
• Maintain confidentiality of records, correspondence, and other sensitive information
• Attend meetings and in-services as requested
• Abide by all policies and procedures set forth by the company
• Ensure protection of confidential information by following company policies and HIPAA regulations
• Perform other duties as assigned

Requirements

• Good communication skills
• Ability to follow verbal and written assignments
• Proficiency with Homecare Company Management System—ClearCare
• Must be able to explain and demonstrate essential job functions, with or without reasonable accommodations
• 18 years of age or older
• Maintain an established work schedule
• Effective interpersonal, communication, organizational, and planning skills with attention to detail and follow-through
• Ability to establish and maintain effective working relationships
• Maintain confidentiality of work-related information and materials
• “Fit for Duty” physical condition, a valid driver’s license, and automobile insurance

Preferred Qualifications

• CNA License or alternate experience as a caregiver
• CPR & First Aid Certifications
• Reliable transportation
• Prior experience assisting with ADLs or caring for elderly, disabled, and other vulnerable clients

Skills

• Interpersonal and communication skills, including tact and diplomacy
• Organizational and planning skills
• Attention to detail and follow-through

Schedule

• Full Time
• Part Time
• 8 Hour Shifts
• 10 Hour Shifts
• 12 Hour Shifts
• PRN
• Short Shifts

Benefits

• New Starting Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• PPE Provided
• Holiday Pay
• Referral Bonuses
• Daily Pay

Safety Expectations

• Work safely and follow safety rules
• Report unsafe working conditions and behavior

Equipment Used

• Telephone and/or Smartphone or Tablet
• Personal Protective Equipment (as required)