Patient Care Assistant

Typical Hours

The hours of operation for the Rheumatology clinic are Monday-Friday, 8am-4:30pm. Your primary schedule will be during those hours, with periodic need to work outside your schedule to serve our patients.

Responsibilities

• Ensures efficient flow of patients through the practice by facilitating examinations and treatment of patients while exhibiting exceptional customer service.
• Obtains and records patients vital signs, recent hospitalizations/tests, pharmacy information, and other updated health information prior to the patient seeing the physician.
• Documents patient care and completes EMR tasks accurately and timely.
• Ensures effective patient communication and efficient patient care delivery.
• Aids patients, families, and physicians to resolve patient related issues.
• Works and communicates effectively with all providers.
• Maintains orderliness and cleanliness of examination rooms; stocks assigned areas and ensures adequate levels of supplies are maintained; checks and completes required logs and equipment such as refrigerator logs and other required checks.
• Performs clerical duties such as greeting patients; registration; scheduling; and answering phones.
• Maintains medical records; distributes reports and correspondence; files, photocopies, etc.
• Collaborates with members of the health care team to assist in obtaining outside records prior to or during clinic visit as delegated by the medical assistant, RN, or physician.

Requirements

• High school diploma or GED equivalent.
• Basic Life Support certification through American Heart Association.
• Knowledge of HIPAA regulations and acute care is helpful.
• Ability to maintain confidentiality.
• CNA Certificate helpful.
• Excellent customer service skills.
• Basic office skills, patient centered mindset, excellent time management and organization skills; ability to multitask and work in fast paced environment.