Jobs · OTHR · Maryland

Patient Care Advisor (Dispensary)

Curio Wellness · Timonium, MD · 1 mo ago
OTHR$19–$20/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a description: "At Curio Wellness we empower people..." That's about the company. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have: - About the role: The description of role: "Patient Care Advisor (PCA) is responsible for a premium retail experience..." That's about the role. Could put under

About the role

with

. - Responsibilities: The "ESSENTIAL DUTIES AND RESPONSIBILITIES:" list. We'll create

  • items. - Qualifications: The "QUALIFICATIONS:" section includes bullet-like list of requirements. We'll put under

    Qualifications

    with
      . - Benefits: The "Benefits & Perks For FT Hourly Associates" list. We'll put under

      Benefits

      with
        . - Pay: The posting includes "$19.00 - $20.00" at top. That's pay range. So we can include

        Pay

        with

        $19.00 - $20.00 per hour

        . - Schedule: Not explicitly stated, but there is "Ability to work normal retail hours (nights, weekends, and holidays)". That's schedule info. Could include schedule section. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state ability to work normal retail hours (nights, weekends, holidays). That's schedule info. So we can include Schedule. - Skills: Not explicitly separate; qualifications cover skills. Could omit Skills section. - Also contact info: "Contact Information: Raquel Martinez - raquel.martinez@curiowellness.com". That's minor metadata; we can fold into a short

        maybe under About the role or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we can include a

        with contact info. We must remove boilerplate: EEO, equal opportunity, scam warning, duplicated lines, navigation, cookie, legal. We saw repeated EEO lines; we must drop them. We must preserve all substantive information. Ensure we don't lose any duty or qualification. Let's extract duties list: From "ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned." Then bullet-like paragraphs: - Passion for Outstanding Guest & Patient Service - Greet all guests, patients, peers, and vendors at Far & Dotter with warmth and a smile - Follow guest service training to assist patients with their reason for visiting the Wellness Center, which includes checking in guests for the medical cannabis dispensary, checking in guests visiting the Spa, and/or assisting guests with Holistic Pharmacy products. - Learn, promote, and manage points/rewards for the Far & Dotter Loyalty Program to new and existing guests - Always go above and beyond to provide patients and guests with an elevated experience to ensure they leave “delighted” - Contributing to a Culture of Retail Sales Excellence - Learn the point-of-sale (POS) system and SOPs and execute processes accurately to ensure all transactions are correct and compliant - Learn product assortment and products’ associated health benefits. - Constantly seek out ways to educate patients about add-on products to drive additional sales - Understand daily, weekly, and seasonal promotions and sell products against these initiatives - Fully participate in staff sales initiatives - Performing daily, weekly, monthly, and cycle counts and inventory audits - Communicate with leads the need for restocking the sales floor - Stickering/barcoding products if necessary - Preparing/packaging bulk flower for resale - Maintaining the online menu - Picking and packing orders in the upstairs vault for in-store and online orders. - Reinforcing an Environment of Compliance - Follow compliance procedures to ensure all activities and transactions follow MCA/DHSS regulations and Far & Dotter SOPs - Follow HIPAA guidelines - Delivering Operations Excellence - Check sales floor inventory daily and re-stock inventory to maintain proper par levels. - Clean and straighten sales fixtures and products daily to maintain an impeccable retail environment - Clean and straighten communal and public spaces daily to maintain a hygienic environment - Functional Areas - Perform tasks assigned by a direct supervisor that may be related to the PCA’s functional department (Employee Experience or Patient Experience) We need to convert each bullet into

      • . Could group under headings? But instruction: use
        • for any list of duties/requirements/benefits. It doesn't forbid nested headings inside list? Probably just a flat list. However preserving structure may be okay to have headings inside list? Might be better to keep as flat list of all duties. But we could keep subheadings as

          before each group? The instruction: Use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
          • for any list of duties/requirements/benefits, and

            for prose. So we could have a

            Responsibilities

            then a
              with all duties as
            • . That's fine. Similarly Qualifications: list of items. Let's extract qualifications list: From "QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes." Then bullet-like: - Strong guest service skills - Social, friendly, and outgoing demeanor - Ability to positively interact with patients and the public - Ability to empathize and understand challenges patients have with their health - Ability to recommend products to patients based on their individual needs. - Advanced understanding of the cannabis industry and products - Desire to work in a team environment - Ability to work in a fast-paced, busy, unpredictable environment - Ability to follow existing processes and procedures - Ability to work normal retail hours (nights, weekends, and holidays) Also "Education And Experience" section: "High school diploma or General Education Degree (GED); previous cannabis, retail, hospitality, or guest service sales experience; or equivalent combination of education and experience". Also "Physical Demands": "Ability to lift up to 50 pounds. Ability to stand, walk, and bend for extended periods. Comfortable working in a secure, regulated environment." Also "Supervisory Responsibilities": "This job has no direct supervisory responsibilities." That's minor; could be included as a

              maybe under Qualifications? But it's not a requirement. Could be included as a note. We need to preserve all substantive information. So include Education and Experience, Physical Demands, Supervisory Responsibilities maybe as separate

              under Qualifications? Or we could make a separate section "Requirements"? The instruction list includes Requirements as possible heading. Could use

              Requirements

              for education/experience/physical demands/supervisory. But Qualifications already covers skills/abilities. Might be better to have Requirements for education/experience/physical demands. However the instruction says use headings from list; we can choose which to include. We have Qualifications (skills). We could also have Requirements for education/experience/physical demands. Let's do that. Thus sections: - About the role (p) - Responsibilities (ul) - Requirements (ul) covering Education & Experience, Physical Demands, Supervisory Responsibilities? Actually supervisory is not a requirement but a statement; could be a p. - Qualifications (ul) covering skills/abilities. - Benefits (ul) - Pay (p) - Schedule (p) maybe from "Ability to work normal retail hours (nights, weekends, and holidays)" but that's also in qualifications. However schedule info is present; we can still include schedule section with that statement. We must avoid duplication: If we put schedule info also in qualifications, that's duplication. Better to keep schedule info only in Schedule section, and not duplicate in Qualifications. But qualifications list includes that ability; we could keep it there and not have separate schedule. However we need to include schedule section only if posting states schedule; it does state ability to work normal retail hours (nights, weekends, and holidays). So we could include schedule section with that sentence, and we could remove that line from qualifications to avoid duplication. But we must preserve all substantive information; we can keep it in schedule and still have it in qualifications? That would be duplication but not prohibited? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is not prohibited but might be unnecessary. Better to avoid duplication by moving that line to schedule and not include in qualifications. However qualifications list originally includes that ability; we could keep it there and also have schedule; duplication but still preserving info. Might be okay but could be considered redundant. I'd rather keep qualifications without that line and put schedule separately. Thus qualifications list will exclude the "Ability to work normal retail hours (nights, weekends, and holidays)" line. Now Benefits list: extract from "Benefits & Perks For FT Hourly Associates". Items: - 401(k) with company match up to 4% - Medical, dental, and vision insurance through CareFirst (company pays 80% of employee premiums) - Health Savings Account (HSA) - Free mental health support and telehealth services when enrolled in our company health insurance plan - 80 hours of paid time off (PTO) plus 3 floating holidays - Paid sick time - 8 company-paid holidays - Paid parental leave - Dependent Care Flexible Spending Account (FSA) - Career development program - Tuition reimbursement - Pet insurance Now Pay: "$19.00 - $20.00". Probably per hour. We'll state as "$19.00 - $20.00 per hour". Schedule: "Ability to work normal retail hours (nights, weekends, and holidays)". We'll phrase as "Ability to work normal retail hours, including nights, weekends, and holidays." About the role: combine the introductory sentences: "At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the highest standards. Be bold. Be exceptional. Be well." plus "Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including medical cannabis-certified patients, caregivers, Holistic Pharmacy and Spa clients, and the public. The Patient Care Advisor assists guests and patients with product education, selection, and purchasing, and always ensures an elevated experience." Contact Information: "Contact Information: Raquel Martinez - raquel.martinez@curiowellness.com". We'll put as a short p. Now we need to output only HTML fragment, no /, no markdown. Let's craft:

              About the role

              At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation around cannabis, fostering a deeper understanding of its benefits, and ensuring that every product we offer meets the

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