Patient Billing Specialist

About the role

The Patient Accounting Department, a unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies.

Responsibilities

• Receive and greet patients, offer information concerning clinic practice policies, financial procedures, and operations.
• Advise and communicate with patients, students, faculty, and staff concerning SDM financial policies and procedures (i.e., patient financial responsibilities, dental insurance pre-authorizations, and policies) and resolves patient financial account issues.
• Process and appropriately document various payments (i.e., cash, checks, and credit card) from patients and insurance companies, and other entities (e.g., Department of Health Care & Human Services).
• Maintain the electronic health record system to ensure accurate billing and reporting.
• Reconcile and verify transactions (i.e., cash, check and credit card) against reports clinic computer system and credit card transaction terminals.
• Daily preparation of clinical activity deposits to include log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.
• Responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar’s Office.
• Verifies Medicaid eligibility in a timely manner and communicates to necessary parties results that require action; Maintains the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.

Requirements

• Two years of technical accounting, bookkeeping, medical billing, or related experience.
• Demonstrated experience in handling cash in a professional environment.
• Demonstrated experience with insurance, Medicaid, and dental/medical insurance terminology, principals, and processes.
• Previous experience working in a dental and/or academic medical environment.
• Bilingual in English and Spanish.

Qualifications

• Minimum Qualifications: Two years of technical accounting, bookkeeping, medical billing, or related experience.
• Preferred Qualifications: Demonstrated experience in handling cash in a professional environment, demonstrated experience with insurance, Medicaid, and dental/medical insurance terminology, principals, and processes, previous experience working in a dental and/or academic medical environment, bilingual in English and Spanish.

Benefits

• Medical
• Dental
• Additional Insurance
• Disability
• Life
• Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

Pay

The starting salary range (or hiring range) for this position has been established as $44,376 – $57,696.

Schedule

This is a full-time position with hours dependent on business need (i.e., career fairs, employee consultations, professional development) but typically will be Monday – Friday between the hours of 8:00am and 5:00 pm. This is a patient facing position and is 100% onsite. The primary work location for this position is the Department of Orthodontics patient billing window, but this role may provide back-up coverage for any of the patient billing windows as needed.

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship.
• We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Equal Employment Opportunity Statement

The University of Colorado is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.