Patient Benefits Specialist RMHRC

About the role

Provides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, and initiating authorizations. Provides back-up support for patient registration. Completes required documentation and attestations to secure coverage and funding for patients. Resolves patient complaints and questions. Researches patient accounts for balance issues. Processes insurance/patient correspondence within 24 hours of receipt. Completes assigned work queue corrections daily. Other duties as assigned.

Responsibilities

• Provides a wide range of support to patients for the registration process to include financial counseling, verifying insurance, and initiating authorizations.
• Provides back-up support for patient registration.
• Completes required documentation and attestations to secure coverage and funding for patients.
• Solves patient complaints and questions.
• Researches patient accounts for balance issues.
• Processes insurance/patient correspondence within 24 hours of receipt.
• Completes assigned work queue corrections daily.
• Other duties as assigned.

Qualifications

• Education: High School Diploma or GED (Required) Bachelors Degree, Accounting, Finance, Business Administration or related field (Preferred)
• Experience: 2 years Revenue Cycle experience (Required)

Skills And Abilities

• Requires strong problem solving skills, high attention to detail and an aptitude for learning.
• Able to read and interpret Explanation of Benefit (EOB) and assist with questions.
• Requires knowledge of outside billing and collection vendors, along with financial policies to apply charity.

Benefits

Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Pay

Hiring Range $18.20 - $23.68/Hourly

Schedule

N/A

Skills

• Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred)
• CRCR - Healthcare Financial Management Association (HFMA) (Preferred)
• Revenue Cycle Certifications (CHAA or CRCR) within 1 Year (Required)

Benefits

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.