Patient Ambassador - FT/Days - Mercy Hospital Jefferson

Location: Mercy Hospital Jefferson, 1400 US Highway 61, Festus, Missouri 63028

About the role

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. At applicable locations, the Patient Ambassador operates TUG robots for the delivery and exchange of supplies and patient meals to the nursing unit. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Responsibilities

• Provide patient focused support services across food and nutrition, linen, laundry, housekeeping, and supply management.
• Operate TUG robots for delivery and exchange of supplies and patient meals to nursing units (where applicable).
• Perform duties in alignment with Mercy’s mission, values, and Service Standards.

Qualifications

• Education: High School Diploma or Equivalent preferred.
• Certifications: Obtain Food Handler certification within 90 days of hire.

Skills

• Effective communication in English, both verbal and written.
• Interest in learning new skills and growing within the department.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans (for team members working 32+ hours per pay period).

Schedule

Full-Time Days, rotating weekends and holidays.