Patient Advocate Scheduling Specialist (Full-Time including Saturday Shift)

Position is located at Airrosti Headquarters in San Antonio, TX (111 Tower Drive, Building 1, San Antonio, TX 78232) Patient Advocate Scheduling Specialists Have The Unique Privilege Of Being The Voice Of Airrosti. This Team Answers All Incoming Patient Calls Nationwide. Located At The Airrosti Headquarters, Our Patient Advocate Team Members Provide Exceptional Customer Service In a Supportive Team Environment. This Includes Educating and guiding potential patients about the Airrosti experience by phoneScheduling new and existing patients for all Airrosti locations Candidates wanting to join an exciting and growing organization with significant advancement opportunities are encouraged to apply. The ideal candidate must be passionate about providing exceptional customer service, possess outstanding communication skills, and has the ability to multi-task in a fast-paced environment. Perks Fun, supportive team environmentCasual work attireGreat benefit packageOpportunities for advancementOption to work fully remote is available after training has been successfully completed. Requirements Required start date: Monday, October 5, 2026Attend paid, mandatory in-office 4-week training period, Monday-Friday from 8:00AM-5:00PMMust be able to work the following schedule:Monday-Wednesday: 9:00 AM-6:00PMThursday: OffFriday: 9:00 AM-6:00 PMSaturday: 8:00AM-2:00PMCommunication: share scheduling information clearly and concisely with patients, peers, and outside partners, both verbally and in writing.Solution-oriented: having a focus on finding the best way to help the patient in the moment; offering creative solutions/ideas to fix the problem and/or answer a question.Attention to Detail: accurately documenting patient information and following set processes that are in place.Adaptability: the ability to embrace change and maintain a positive attitude.Collaborative: work effectively with peers and partners outside of Patient Services to get patients scheduled.Previous customer service experience is a plusBilingual in English/Spanish is a plus Compensation & Benefits $18.00/hrMedical, Dental, Vision InsuranceHSA/FSA OptionsCompany-Paid & Additional Voluntary Life, Short-term/Long-term DisabilityVoluntary Accident, Hospital, Critical Illness, & Long-Term Care CoverageStudent Loan Planning & Coaching401(k) with Company MatchPaid Parental LeaveFlexible PTO, Company & Floating holidaysAnd so much more!