Patient Administrative Coordinator

About the role

Anderson Sports Medicine specializes in treating orthopedic and sports-related injuries with a team of skilled physicians and healthcare professionals. We are seeking a friendly, professional and highly organized Front Desk Associate to join our team and serve as the first point of contact for our patients.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Schedule patient appointments and manage the clinic's appointment calendar.
• Verify patient insurance information and collect co-pays.
• Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
• Maintain a clean and organized front desk and waiting area.
• Assist and manage patient paperwork, including consent forms, FMLA forms, disability forms, physical therapy notes, etc.
• Communicate effectively with medical staff to ensure smooth patient flow.
• Handle basic administrative tasks such as scanning, faxing and data entry.

Qualifications

• Previous experience in a medical office or customer service role preferred.
• Knowledge of medical terminology, insurance verification, and authorization processes.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Radiates positive energy
• Problem-solving skills

Pay

$17 - $20 / hour

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401 (k) Match