Patient Accounts - Accounts Receivable Clerk

Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.

About the Role

Post daily payments received from the insurance companies, patients, and third-party companies accurately to patient accounts or proper general ledger account. Identify and post all denials, refunds of overpayments, adjustments, and balance transfers. Properly account for recovery payments for bad debt write-off, charity write-off, and Medicare bad debt write-offs. Provide contract management for insurance companies, specifically related to payment aspects.

Responsibilities

• Obtain and accurately post, verify, and balance payments, adjustments, and miscellaneous cash from third parties daily into EMR software system.
• Print and file explanations of benefits (EOB) and other remits into daily folders.
• Identify on all EOBs that payments are correctly made by comparing to applicable negotiated insurance company contracts and call insurance company for any incorrect payment.
• Run monthly report per insurance company to ensure payments are in line with the contract rates. Notify Business Office Director of the discrepancies between payment and contract rates.
• Adjust accordingly any non-covered charges.
• Scan and post any returned checks in the patient’s account and notify/email to applicable Patient Accounts Specialist.

Requirements

1-3 years’ experience related to a hospital/medical setting required. Insurance and over-the-counter collections experience preferred.

Qualifications

• High school diploma or equivalent.
• Type 45 wpm and use 10-key calculator.
• Able to read and understand the explanation of benefits for all insurances.
• Knowledge of medical terminology.

Skills

• Displays responsibility for confidentiality of medical information.
• Genuine concern for completeness and organization of routine office matters.
• Excellent grammar and communication skills.
• Accurate, mature, flexible person who is meticulous to detail.
• Self-starter.
• Displays responsibility for confidentiality aspects of medical/financial information.
• Pleasant attitude in dealing with the public and various levels of staff.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Paid time off.
• 401(k) retirement plan after a one-year waiting period.

Locations served: Lake Butler, Starke, High Springs, Alachua, Lake City, Gainesville, Fort White, Macclenny, Glen Saint Mary, Middleburg, Union County, Columbia County, Bradford County, Baker County, Alachua County.