Patient Account Specialist - Billing, Follow-up, Cash Specialist

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve.

Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community.

Responsibilities

• Ensure timely and accurate billing and reimbursement of assigned accounts by following standard work processes and policies while providing excellent customer service to internal and external customers.
• Research and resolve denial records and payer requirements on assigned accounts in a compliant and efficient manner.

Requirements

• Minimum of one year of professional or hospital billing or accounts receivable follow-up experience, OR
• Minimum of two years experience in a Revenue Cycle role working primarily with payors, OR
• Completion of the Seattle Children's Revenue Cycle Coordinator program or accredited medical billing/coding program.
• Minimum of two years of experience in Windows environment.

Qualifications

Preferred

• More than two years clinic or hospital billing or accounts receivable follow-up experience.
• Experience working with medical claims and electronic data interchange systems, e.g. Epic, Relay Health, Xactimed/Med Assets.
• Medical billing/coding experience.
• Bachelor’s degree or certified medical billing credential such as CRCS, Certified Revenue Cycle Specialist.
• Basic project management experience.

Pay

Compensation range: $24.77 - $37.16 per hour. This range is based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Positions located outside of Seattle may be compensated differently depending on various factors.

Benefits

Seattle Children’s offers a generous benefit package, including:

• Medical, dental, and vision plans
• 403(b) retirement plan
• Life insurance
• Paid time off
• Tuition reimbursement