Patient Account Representative-Patient Accounting

About the role

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Responsibilities

• Manage patient accounts from discharge through reconciliation
• Apply charity allowances and other coverage as appropriate
• Bill, collect, and reconcile patient accounts with Crime Victim compensation
• Ensure compliance with payer contract terms and regulations

Requirements

• One year related work experience in a hospital, physician or medical insurance office
• One year experience in medical/hospital billing and collections preferred
• High school diploma or equivalent
• Associate Degree preferred

Qualifications

• Certified Healthcare Access Associate (CHAA) preferred

Skills

• Effective written and verbal communication skills
• Analytical and problem-solving skills
• Familiar with computerized patient accounting systems preferred
• Experience in medical management computer software preferred
• Ability to accurately enter data and describe appropriate follow-up activity
• Knowledge of Medicare, Medicaid, and other third party billing requirements preferred
• Bilingual English/Spanish preferred
• Basic computer literacy (Excel preferred) and keyboarding skills