Patient Account Registrar

Founded in 1897, St. Mary’s Hospital in Kankakee, IL, is an 182-bed facility that has been a cornerstone of specialty and emergency care, available 24/7. We specialize in advanced surgical treatments for critical injuries and illnesses, ensuring attentive care tailored to unique health needs. Our specialty services include heart care, cancer treatment, stroke care, and orthopedics. We offer minimally invasive procedures using the latest robotic-assisted technology, along with comprehensive imaging and lab services, all conveniently located on one campus. Accreditations include Chest Pain Center (ACC), Primary Stroke Center (TJC), and multiple orthopedic accreditations.

About the Role

Department: Admitting

Location: Kankakee, IL 60901

Responsibilities

• Interview patients or their representatives to obtain patient demographics.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Collaborate with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate effectively with diverse populations, utilizing age-specific techniques from neonatal to geriatric care.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Requirements

• High School Graduate or GED equivalent (required for all new hires effective 4/1/14).
• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs, and meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Pay

A reasonable compensation estimate for this role is $15.20 to $22.01 per hour. The exact starting compensation will be determined based on factors such as skillset, years of applicable experience, education, credentials, and licensure.

Benefits

St. Mary's Hospital - Kankakee offers a comprehensive benefits package that includes:

• Paid time off.
• 401K retirement plan.
• Medical, dental, and vision coverage.
• Tuition reimbursement.
• Voluntary benefit options (e.g., additional insurance, wellness programs).

Benefits are designed to empower employees with flexibility to tailor their package to individual needs.

Schedule

• Full-time, night shifts available:
• 11:00 PM – 7:30 AM
• 5:00 PM – 1:30 AM
• 3:00 PM – 11:30 PM