Patient Account Registrar

About the role

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation’s 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an ‘A’ Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family.

Responsibilities

• Interviews the patient or his/her representative to obtain patient demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works closely with all facets of the Admitting department including PBX operator function and reception areas.
• Maintains proficiency in medical terminology.
• Operates a computer to input and retrieve data.
• Communicates with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
• Maintain proficiency in medical terminology.
• Performs special projects or other assignments as assigned.

Requirements

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Qualifications

• Education: High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Skills

• Medical Terminology Proficiency
• Computer Skills
• Communication Skills
• Age-Specific Communication Techniques
• Multi-Tasking and Prioritization
• Problem Solving
• Customer Service Experience

Benefits

Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.

Pay

The current compensation range for this role is $23.15 to $32.05. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Schedule

Full Time Nights

Contact Information

For more information, visit www.shastaregional.com. For Equal Employment Opportunity information, visit https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf.