*Patient Account Registrar
About the role
Overview Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service. CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities. As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals. To learn more, visit www.cmhc.org.
Responsibilities
- Interviews the patient or his/her representative to obtain patient demographics.
- Secures insurance information, eligibility, benefits and authorizations as applicable.
- Works closely with all facets of the Admitting department including PBX operator function and reception areas.
- Operates a computer to input and retrieve data.
- Communicates with the population served, utilizing age‑specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
- Maintains proficiency in medical terminology.
- Completes special projects or other assignments within a specified timeframe.
Qualifications
- Previous hospital experience as an admissions representative preferred.
- Knowledge of medical terminology preferred.
- High School Graduate or GED Equivalent required (effective 4/1/14 for all new hires).
Skills
- Effective written and verbal communication skills.
- Ability to multi‑task and prioritize needs to meet required timelines.
- Analytical and problem‑solving skills.
- Customer service experience required.
Benefits
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well‑being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/
Pay
Competitive compensation estimate: $20.00 to $23.75 per hour.
Schedule
Employment status: Per Diem, shift variable.