Patient Account Analyst Supervisor - Cancer Services - Kelsey Seybold Clinic: Main Campus

About the Role

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction, and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Responsibilities

• Ensure all infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delay and disruption of treatment.
• Oversee the daily activities of the Patient Account Analyst (PAA) department.
• Conduct random audits of staff assignments, provide feedback, and training based on findings.
• Handle patient account inquiries/requests and payment postings for payments made at the site under departmental protocols within business services, pre-AR, and financial assistance planning.

Qualifications

• Bachelor's degree or 4 additional years of equivalent supervisory/management experience.
• 3+ years in a similar field involving insurance verification, 3rd party payors, patient accounts, and business office functions.
• 1+ years of experience in billing with ICD-10 and CPT coding.
• Customer service experience.
• Good knowledge of managed care contracts.
• Solid working knowledge of healthcare/clinical/billing operations in a multi-specialty, multi-payor environment.
• Proficient in Microsoft Excel and Word.
• Basic knowledge of health insurance.
• Fast and accurate data entry skills (30 wpm).
• Demonstrated effective communication skills.
• Demonstrated ability to learn technological aspects of billing operations (e.g., Imaging Software, Internet applications, and HIPAA transaction sets: Payment Posting, Claim Submission).

Preferred Qualifications

• Master's degree.
• CPC certification.
• 8+ years of experience in designated supervision field with 5+ years of supervision responsibilities.
• EPIC experience (onsite training provided).
• Billing knowledge of Epic software and PCS systems.

Pay

The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).