Patient Account Analyst

Responsibilities

• Promptly and accurately processes payments to facilitate even cash flow for the organization.
• Reviews all accounts on the assigned portion of Accounts Receivable via the Aged Trial Balance and batches.
• Appropriately posts or refunds accounts to bring accounts to a zero balance status.
• Resolves minor problems, answers questions, and uses good judgment to insure that patient care is not compromised.
• Proactively responds to problems relative to system procedure errors, i.e. coding, registration, charging, posting, authorization issues.
• Reviews and analyzes daily/weekly/monthly reports to ensure timely filing.
• Audits payments, allowances, rejected claims to identify and resolve claims/EOP/EOB revenue cycle issues.

Qualifications

• Other information: Required Associate's degree or an equivalent combination of education and experience.
• Experience working in a healthcare or finance/accounting office.
• Proficient written and verbal communication.
• PREFERRED: Working knowledge of CPT and ICD-9/ICD-10 coding.
• Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.
• Experience and/or education/training in medical terminology.