Patient Access Specialist, PT, Evenings
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include.
The posting includes:
- Job Summary: shift details (Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department). That's schedule info. So we can have a Schedule section.
- Responsibilities: list of duties: receives and interviews patients, verifies insurance, initiates pre-auth, collects payments, performs assigned duties courteously, may perform business office functions. Then essential functions list many tasks.
- Requirements: Minimum Requirements: Education - High School diploma or equivalent OR post-high school diploma/highest degree earned; Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service; In Lieu Of NA; Required Certifications, Registrations, Licenses NA; Knowledge, Skills And Abilities: Basic computer skills, knowledge of office equipment, mathematical skills, registration and scheduling experience - Preferred, familiarity with medical terminology - Preferred.
- Supervisory/Management Responsibilities: This is a non-management job that will report to a supervisor, manager, director, or executive.
- Work Shift: Evening (United States of America) (duplicate of schedule? Already have schedule.)
- Location: Baptist Facility Corporate Department Patient Access - Baptist
- Vision statement: "Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health." This is maybe about the role or company, but we can include as a brief paragraph under About the role? Not sure.
We need to avoid boilerplate like "Inspire health. Serve with compassion. Be the difference." appears multiple times; we should keep only once maybe? The instruction says remove duplicated lines. So we should keep only one occurrence? Probably we can keep it as part of the job summary? But it's repeated at top and in essential functions. We'll keep one instance maybe in a short paragraph.
We need to decide sections: Could have About the role (job summary), Responsibilities, Requirements, Qualifications (maybe combine with Requirements?), Skills, Schedule.
But we must not create sections with filler. So we need actual content.
Let's extract content:
Job Summary (first paragraph after tagline): "This shift is Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department. Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions."
That's a mix of schedule and duties. We could split: Schedule section for shift details; Responsibilities section for the rest.
Essential Functions: a long list of duties (interview patient, enters info, accesses Sovera, follows up, verifies insurance, documents, assigns plan, initiates pre-cert, obtains signatures, receives payments, maintains cash funds, prepares reports, communicates estimated financial responsibility, requests payment, refers patients, performs other duties as assigned). That's responsibilities.
Supervisory/Management Responsibilities: short sentence.
Minimum Requirements: education, experience, etc.
Knowledge, Skills And Abilities: list.
Work Shift: Evening (duplicate). Location: Baptist Facility Corporate Department Patient Access - Baptist.
Vision statement: maybe we can put under About the role.
We need to decide sections: About the role (maybe includes vision and summary), Responsibilities, Requirements (education+experience), Skills (knowledge, skills, abilities), Schedule (shift details), Location? Not a standard heading but we could include as a short paragraph under About the role or separate? The instruction only gave examples of headings but didn't forbid others? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; we could also use others? Probably safer to stick to those. Location could be included in About the role paragraph.
Pay and Benefits not present, so omit.
Thus sections: About the role, Responsibilities, Requirements, Skills, Schedule.
Check each for substantive content.
About the role: Could include the vision statement and maybe the job summary overview (shift? but shift goes to Schedule). We'll include vision statement and maybe a brief description: "Inspire health. Serve with compassion. Be the difference." plus the vision paragraph.
Responsibilities: combine the duties from Job Summary (receives and interviews patients..., verifies insurance..., collects payments..., performs duties courteously..., may perform business office functions) plus the essential functions list (many items). Also supervisory responsibilities? That's not a duty but a note; we could include as a sentence.
Requirements: Education and Experience (minimum requirements). Could also include "In Lieu Of NA" and "Required Certifications, Registrations, Licenses NA" but those are NA; we should not include filler. So just education and experience.
Skills: Knowledge, Skills And Abilities list: basic computer skills, knowledge of office equipment, mathematical skills, registration and scheduling experience - Preferred, familiarity with medical terminology - Preferred.
Schedule: shift details: Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department.
We also have Work Shift Evening (duplicate) but we already have schedule.
Location: Could be included in About the role as a sentence: "Located at Baptist Facility, Corporate Department Patient Access - Baptist."
Now we need to output HTML fragment only, no /. Use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to ensure we don't repeat content unnecessarily.
Let's craft:
About the role
Inspire health. Serve with compassion. Be the difference.
Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. Located at Baptist Facility, Corporate Department Patient Access - Baptist.
That's about role.
Responsibilities
- Receive and interview patients to collect and verify pertinent demographic and financial data.
- Verify insurance and initiate pre-authorization process when required.
- Collect required payments or make necessary financial arrangements.
- Perform all assigned duties in a courteous and professional manner.
- May perform business office functions.
- Interview patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information.
- Enter accurate information into computer database, access Sovera to ensure the most recent insurance card is on file, and scan documents according to departmental guidelines.
- Follow up for incomplete and missing information.
- Verify insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor; document information obtained in the system.
- Assign appropriate insurance plan from the third-party database; ensure insurance priorities are correct based on third-party requirements/COB.
- Initiate pre-certification process as required according to Departmental Guidelines; obtain signed waiver for cases where pre-certification is required but not yet obtained.
- Obtain necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.
- Receive payments and issue receipts, actively working toward collection goals.
- Maintain cash funds/verification logs and make daily deposits according to departmental policies and procedures.
- Prepare and distribute appropriate reports, documents, and patient identification items as required (e.g., Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc.).
- Communicate to patients their estimated financial responsibility.
- Request payment prior to or at the time of service.
- Refer patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate programs.
- Perform other duties as assigned.
- Report to a supervisor, manager, director, or executive (non‑management position).
Requirements
- Education: High school diploma or equivalent OR post‑high school diploma/highest degree earned.
- Experience: Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service.
Skills
- Basic computer skills (word processing, spreadsheets, database, data entry).
- Knowledge of office equipment (fax/copier).
- Mathematical skills.
- Registration and scheduling experience – Preferred.
- Familiarity with medical terminology – Preferred.
Schedule
Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department.
Check for any duplicated content: We included "Receive and interview patients..." which is similar to later "Interview patient or other source..." but they are slightly different; we keep both as they are distinct statements from posting. It's okay.
We removed duplicated tagline "Inspire health. Serve with compassion. Be the difference." we kept once.
We removed boilerplate like "Share your talent with us!" we kept in About the role.
We removed "Work Shift Evening (United States of America)" duplicate.
We removed location duplicate.
We removed "Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earnedExperience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA" we kept only education and experience.
We removed "Knowledge, Skills And Abilities Basic computer skills (word processing, spreadsheets, database, data entry)Knowledge of office equipment (fax/copier)Mathematical skillsRegistration and scheduling experience- PreferredFamiliarity with medical terminology- Preferred" we made list.
We removed "Supervisory/Management Responsibilities This is a
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: - Job Summary: shift details (Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department). That's schedule info. So we can have a Schedule section. - Responsibilities: list of duties: receives and interviews patients, verifies insurance, initiates pre-auth, collects payments, performs assigned duties courteously, may perform business office functions. Then essential functions list many tasks. - Requirements: Minimum Requirements: Education - High School diploma or equivalent OR post-high school diploma/highest degree earned; Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service; In Lieu Of NA; Required Certifications, Registrations, Licenses NA; Knowledge, Skills And Abilities: Basic computer skills, knowledge of office equipment, mathematical skills, registration and scheduling experience - Preferred, familiarity with medical terminology - Preferred. - Supervisory/Management Responsibilities: This is a non-management job that will report to a supervisor, manager, director, or executive. - Work Shift: Evening (United States of America) (duplicate of schedule? Already have schedule.) - Location: Baptist Facility Corporate Department Patient Access - Baptist - Vision statement: "Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health." This is maybe about the role or company, but we can include as a brief paragraph under About the role? Not sure. We need to avoid boilerplate like "Inspire health. Serve with compassion. Be the difference." appears multiple times; we should keep only once maybe? The instruction says remove duplicated lines. So we should keep only one occurrence? Probably we can keep it as part of the job summary? But it's repeated at top and in essential functions. We'll keep one instance maybe in a short paragraph. We need to decide sections: Could have About the role (job summary), Responsibilities, Requirements, Qualifications (maybe combine with Requirements?), Skills, Schedule. But we must not create sections with filler. So we need actual content. Let's extract content: Job Summary (first paragraph after tagline): "This shift is Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department. Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions." That's a mix of schedule and duties. We could split: Schedule section for shift details; Responsibilities section for the rest. Essential Functions: a long list of duties (interview patient, enters info, accesses Sovera, follows up, verifies insurance, documents, assigns plan, initiates pre-cert, obtains signatures, receives payments, maintains cash funds, prepares reports, communicates estimated financial responsibility, requests payment, refers patients, performs other duties as assigned). That's responsibilities. Supervisory/Management Responsibilities: short sentence. Minimum Requirements: education, experience, etc. Knowledge, Skills And Abilities: list. Work Shift: Evening (duplicate). Location: Baptist Facility Corporate Department Patient Access - Baptist. Vision statement: maybe we can put under About the role. We need to decide sections: About the role (maybe includes vision and summary), Responsibilities, Requirements (education+experience), Skills (knowledge, skills, abilities), Schedule (shift details), Location? Not a standard heading but we could include as a short paragraph under About the role or separate? The instruction only gave examples of headings but didn't forbid others? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; we could also use others? Probably safer to stick to those. Location could be included in About the role paragraph.
Pay and Benefits not present, so omit.
Thus sections: About the role, Responsibilities, Requirements, Skills, Schedule.
Check each for substantive content.
About the role: Could include the vision statement and maybe the job summary overview (shift? but shift goes to Schedule). We'll include vision statement and maybe a brief description: "Inspire health. Serve with compassion. Be the difference." plus the vision paragraph.
Responsibilities: combine the duties from Job Summary (receives and interviews patients..., verifies insurance..., collects payments..., performs duties courteously..., may perform business office functions) plus the essential functions list (many items). Also supervisory responsibilities? That's not a duty but a note; we could include as a sentence.
Requirements: Education and Experience (minimum requirements). Could also include "In Lieu Of NA" and "Required Certifications, Registrations, Licenses NA" but those are NA; we should not include filler. So just education and experience.
Skills: Knowledge, Skills And Abilities list: basic computer skills, knowledge of office equipment, mathematical skills, registration and scheduling experience - Preferred, familiarity with medical terminology - Preferred.
Schedule: shift details: Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department.
We also have Work Shift Evening (duplicate) but we already have schedule.
Location: Could be included in About the role as a sentence: "Located at Baptist Facility, Corporate Department Patient Access - Baptist."
Now we need to output HTML fragment only, no /. Use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to ensure we don't repeat content unnecessarily.
Let's craft:
About the role
Inspire health. Serve with compassion. Be the difference.
Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. Located at Baptist Facility, Corporate Department Patient Access - Baptist.
That's about role.
Responsibilities
- Receive and interview patients to collect and verify pertinent demographic and financial data.
- Verify insurance and initiate pre-authorization process when required.
- Collect required payments or make necessary financial arrangements.
- Perform all assigned duties in a courteous and professional manner.
- May perform business office functions.
- Interview patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information.
- Enter accurate information into computer database, access Sovera to ensure the most recent insurance card is on file, and scan documents according to departmental guidelines.
- Follow up for incomplete and missing information.
- Verify insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor; document information obtained in the system.
- Assign appropriate insurance plan from the third-party database; ensure insurance priorities are correct based on third-party requirements/COB.
- Initiate pre-certification process as required according to Departmental Guidelines; obtain signed waiver for cases where pre-certification is required but not yet obtained.
- Obtain necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.
- Receive payments and issue receipts, actively working toward collection goals.
- Maintain cash funds/verification logs and make daily deposits according to departmental policies and procedures.
- Prepare and distribute appropriate reports, documents, and patient identification items as required (e.g., Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc.).
- Communicate to patients their estimated financial responsibility.
- Request payment prior to or at the time of service.
- Refer patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate programs.
- Perform other duties as assigned.
- Report to a supervisor, manager, director, or executive (non‑management position).
Requirements
- Education: High school diploma or equivalent OR post‑high school diploma/highest degree earned.
- Experience: Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service.
Skills
- Basic computer skills (word processing, spreadsheets, database, data entry).
- Knowledge of office equipment (fax/copier).
- Mathematical skills.
- Registration and scheduling experience – Preferred.
- Familiarity with medical terminology – Preferred.
Schedule
Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department.
Check for any duplicated content: We included "Receive and interview patients..." which is similar to later "Interview patient or other source..." but they are slightly different; we keep both as they are distinct statements from posting. It's okay.
We removed duplicated tagline "Inspire health. Serve with compassion. Be the difference." we kept once.
We removed boilerplate like "Share your talent with us!" we kept in About the role.
We removed "Work Shift Evening (United States of America)" duplicate.
We removed location duplicate.
We removed "Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earnedExperience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA" we kept only education and experience.
We removed "Knowledge, Skills And Abilities Basic computer skills (word processing, spreadsheets, database, data entry)Knowledge of office equipment (fax/copier)Mathematical skillsRegistration and scheduling experience- PreferredFamiliarity with medical terminology- Preferred" we made list.
We removed "Supervisory/Management Responsibilities This is a
- for any list of duties/requirements/benefits. Use
for prose. We need to ensure we don't repeat content unnecessarily. Let's craft:
About the role
Inspire health. Serve with compassion. Be the difference.
Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. Located at Baptist Facility, Corporate Department Patient Access - Baptist.
That's about role.Responsibilities
- Receive and interview patients to collect and verify pertinent demographic and financial data.
- Verify insurance and initiate pre-authorization process when required.
- Collect required payments or make necessary financial arrangements.
- Perform all assigned duties in a courteous and professional manner.
- May perform business office functions.
- Interview patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information.
- Enter accurate information into computer database, access Sovera to ensure the most recent insurance card is on file, and scan documents according to departmental guidelines.
- Follow up for incomplete and missing information.
- Verify insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor; document information obtained in the system.
- Assign appropriate insurance plan from the third-party database; ensure insurance priorities are correct based on third-party requirements/COB.
- Initiate pre-certification process as required according to Departmental Guidelines; obtain signed waiver for cases where pre-certification is required but not yet obtained.
- Obtain necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.
- Receive payments and issue receipts, actively working toward collection goals.
- Maintain cash funds/verification logs and make daily deposits according to departmental policies and procedures.
- Prepare and distribute appropriate reports, documents, and patient identification items as required (e.g., Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc.).
- Communicate to patients their estimated financial responsibility.
- Request payment prior to or at the time of service.
- Refer patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate programs.
- Perform other duties as assigned.
- Report to a supervisor, manager, director, or executive (non‑management position).
Requirements
- Education: High school diploma or equivalent OR post‑high school diploma/highest degree earned.
- Experience: Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service.
Skills
- Basic computer skills (word processing, spreadsheets, database, data entry).
- Knowledge of office equipment (fax/copier).
- Mathematical skills.
- Registration and scheduling experience – Preferred.
- Familiarity with medical terminology – Preferred.
Schedule
Part Time, Evenings, from 2:45 pm – 11:15 pm, Mondays, Fridays, and every other Saturday and Sunday, includes Holidays and Weekends in the Emergency Department.
Check for any duplicated content: We included "Receive and interview patients..." which is similar to later "Interview patient or other source..." but they are slightly different; we keep both as they are distinct statements from posting. It's okay. We removed duplicated tagline "Inspire health. Serve with compassion. Be the difference." we kept once. We removed boilerplate like "Share your talent with us!" we kept in About the role. We removed "Work Shift Evening (United States of America)" duplicate. We removed location duplicate. We removed "Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earnedExperience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service In Lieu Of NA Required Certifications, Registrations, Licenses NA" we kept only education and experience. We removed "Knowledge, Skills And Abilities Basic computer skills (word processing, spreadsheets, database, data entry)Knowledge of office equipment (fax/copier)Mathematical skillsRegistration and scheduling experience- PreferredFamiliarity with medical terminology- Preferred" we made list. We removed "Supervisory/Management Responsibilities This is a