Patient Access Specialist - Nampa 1st

About the role

This position is responsible for greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner and throughout their visit. Scheduling and registering patients, including the accurate collection of required data. Staff will also determine eligibility for services, and counsel patients regarding payment policies, monitoring and collection of monies due. The Patient Access Specialist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

Minimum qualifications

• Ability to provide strong customer service to a complex patient population
• Good verbal and written communication skills
• Basic bookkeeping skills – cash handling, posting charges, and deposits
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone
• Must be a self-starter and able to work with minimal supervision

Preferred qualifications

• Experience as a receptionist in a medical, dental, or social services setting
• Strong bookkeeping or accounting skills
• Strong working knowledge of Microsoft Word and Excel

Pay

Starting Pay DOE: $18.28