Patient Access Specialist - Melba

General Responsibilities

• Greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner.
• Scheduling and registering patients, including the accurate collection of required data.
• Determining eligibility for services and counseling patients regarding payment policies.
• Monitoring and collecting monies due.
• Managing the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

Minimum Qualifications

• Ability to provide strong customer service to a complex patient population.
• Good verbal and written communication skills.
• Basic bookkeeping skills - cash handling, posting charges, and deposits.
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.
• Self-starter and able to work with minimal supervision.

Paid Benefits

Starting Pay DOE: $18.28

Qualifications

Experience as a receptionist in a medical, dental, or social services setting is preferred.

• Strong bookkeeping or accounting skills.
• Strong working knowledge of Microsoft Word and Excel.