Patient Access Specialist

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, navigation, legal, duplicated lines, application instructions. We need to parse the job description. Content: - Opening: "Job Description Join our team as a mid shift (Sun - Thurs 3:00pm to 11pm), full time, Patient Access Specialist at INTEGRIS Health Canadian Valley Hospital in Yukon, OK." - Then "Get to Know Your Team INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.Take the first step toward growing your career by joining us." - Then "Responsibilities" heading then paragraphs and bullet list. - Then "Qualifications" heading then bullet list. - Then "Preferred Job Qualifications:" bullet list. - Then "INTEGRIS is an Equal Opportunity/Affirmative Action Employer..." (boilerplate to remove) - Then "About Us Get to Know Your Team ..." duplicate of earlier. We need to produce sections: maybe "About the role" (intro), "Responsibilities", "Qualifications" (maybe combine required and preferred?), "Benefits". Also schedule info is in opening: mid shift (Sun - Thurs 3:00pm to 11pm), full time. So we can include a Schedule section with that detail. Pay not mentioned, so omit Pay section. Benefits mentioned: front-loaded PTO, medical benefits through extensive network, financial assistance for continued education, 24/7 mental health support and more. So we can include Benefits section. Skills? Not explicit; maybe we can omit Skills if no specific content. Requirements? Could be Qualifications. We'll include Qualifications section covering required and preferred. We must not repeat job title as heading. So no heading for Patient Access Specialist. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. So we need to keep details like shift times, full time, location Yukon OK, hospital name, etc. We need to avoid duplication: The "Get to Know Your Team" appears twice; we should include only once. We need to remove EEO boilerplate and duplicated lines. Let's craft:

  About the role

  Join our team as a mid shift (Sun - Thurs 3:00pm to 11pm), full time, Patient Access Specialist at INTEGRIS Health Canadian Valley Hospital in Yukon, OK. INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.

  But we also have a Benefits section separate; we might want to keep benefits in Benefits section, not duplicate. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine About the role and Benefits? But we need Benefits section if we have specific content. The opening includes benefits description; we could move that to Benefits section and keep About the role just describing role and shift/location. Let's decide: About the role: description of role, shift, full time, location, hospital, mission. Benefits: list of benefits. Responsibilities: list. Qualifications: required and preferred. Schedule: maybe we already included shift in About the role; but we could also have Schedule section with shift details. However we already have shift in About the role; we could keep it there and not duplicate. The instruction: "include a section ONLY when the posting has real, specific content for it". So if we put shift in About the role, we don't need separate Schedule section. But we could still have Schedule if we want; but we would be duplicating content. Better to keep shift in About the role and not have separate Schedule. Pay: none -> omit. Skills: none specific -> omit. Thus sections: About the role, Responsibilities, Qualifications, Benefits. Now we need to extract responsibilities list. From text: "Responsibilities The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology. The Patient Access Specialist responsibilities include, but are not limited to, the following:" Then bullet list: - Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol - Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol - Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers - Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately. - Collects patient payments and follows levels of authority to ensure financial clearance - Documents all patient account activities concisely, including authorization and patient liability requirements - Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability - Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements - Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability - Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts - Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards We need to put each as
• inside
  . Now Qualifications: "Qualifications 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office settingMay consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience Preferred Job Qualifications: College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred Previous experience with medical terminology, basic ICD 10 and CPT coding preferred" We need to separate required vs preferred? Could combine but we can list required bullet points and preferred bullet points. Let's parse required: - 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables) - Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting - May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience Preferred: - College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred - Previous experience with medical terminology, basic ICD 10 and CPT coding preferred We'll output as
  • for each. Now Benefits: "Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more." We can make a list: - Front-loaded PTO - Medical benefits through the extensive INTEGRIS Health network - Financial assistance for continued education - 24/7 mental health support - More (maybe keep as "and more" but we can keep as a bullet: Additional benefits) But we should preserve all substantive information; we can keep as a prose paragraph or list. Since it's a list, we can use
    • . Now About the role paragraph: We need to include shift, full time, location, hospital, mission. Let's craft:

      Join our team as a mid shift (Sun - Thurs 3:00pm to 11pm), full time, Patient Access Specialist at INTEGRIS Health Canadian Valley Hospital in Yukon, OK. INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.

      We should not repeat benefits here; we already have Benefits section. Now ensure we don't include any boilerplate like EEO, duplicated "Get to Know Your Team" etc. Now output HTML fragment only. Let's construct:

      About the role

      Join our team as a mid shift (Sun - Thurs 3:00pm to 11pm), full time, Patient Access Specialist at INTEGRIS Health Canadian Valley Hospital in Yukon, OK. INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.

      Responsibilities

      • Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
      • Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
      • Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers
      • Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.
      • Collects patient payments and follows levels of authority to ensure financial clearance
      • Documents all patient account activities concisely, including authorization and patient liability requirements
      • Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability
      • Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements
      • Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability
      • Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts
      • Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards

      Qualifications

      • 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)