Patient Access Specialist - Marsing

About the role

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance.

Responsibilities

• Greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner throughout their visit.
• Scheduling and registering patients, including the accurate collection of required data.
• Determining eligibility for services, and counseling patients regarding payment policies, monitoring and collection of monies due.
• Managing the overall waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

Requirements

• Ability to provide strong customer service to a complex patient population.
• Good verbal and written communication skills.
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.

Qualifications

• Experience as a receptionist in a medical, dental, or social services setting.
• Working knowledge of Microsoft Word and Excel.
• Basic bookkeeping skills, including cash handling, posting charges, and deposits.
• Bilingual abilities (English/Spanish).

Pay

Starting Pay DOE: $18.28