Patient Access Specialist I | UF Health Corporation | PRN| Variable

Responsibilities

• Affords patients with understanding and managing their financial responsibilities related to medical care.
• Guides patients through insurance verification, explaining benefits, and coordinating payment plans or financial assistance programs.
• Communicates to resolve billing inquiries and collaborates with healthcare providers and billing departments to maintain accurate account information.
• Educates patients on financial resources.
• Maintains oversight of outstanding balances and documents all interactions and arrangements.

Qualifications

• Two or more years of experience in financial services quality auditing.
• Knowledge of regulatory compliance and internal control standards.
• Experience conducting audits and preparing detailed reports.
• Strong analytical and problem-solving skills.
• Ability to train staff on quality standards and best practices.