Patient Access Specialist I Florida

Job Description

What you will be doing
Years Of Experience Required: Two years in a healthcare or related customer service field.
Years Of Experience Preferred: Not specified.

Physical Working Conditions

Sitting in the same location or standing/walking.
Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment.

Environmental Working Conditions

Comfortable indoor area.
Located in a comfortable indoor area. Examples: executive, management and secretarial positions.

Hazards

OSHA OSHA Category 1. Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

Position & Unit Accountabilities

Upholds Standards/Expectations of HSS Staff - Prioritizes assignments.
Dependable and reliable.
Supports Department Activities - Supports the department goals and objectives.
Supports the department goals and objectives.
Upholds HSS Professional/Clinical Standards – General (Communication).

Education

Required: A high school diploma or equivalent (G. E. D.), may include specialized or vocational courses.
Preferred: Associates.

Certifications/Licenses

Required: CERTIFICATIONS/LICENSURE PREFERRED
PREFERRED: Skills Required: Strong computer skills, with proficiency in office automated tools. Effective communicator with all levels of staff, patients and customers. Ability to respond positively to fluctuations in patient flow. Exceptional customer service skills.-Superior written and oral communication skills. Ability to maintain a positive attitude in a towards assignments and others in a fastpaced environment. Capacity to multitask and prioritize in the ever-changing environment of healthcare. Ability to work collaboratively with others. Respect for information confidentiality. Ability to show initiative, good judgment, and resourcefulness. Familiarity with medical terminology, and insurance.

Skills

Required: Strong computer skills, with proficiency in office automated tools. Effective communicator with all levels of staff, patients and customers. Ability to respond positively to fluctuations in patient flow. Exceptional customer service skills.-Superior written and oral communication skills. Ability to maintain a positive attitude in a towards assignments and others in a fastpaced environment. Capacity to multitask and prioritize in the ever-changing environment of healthcare. Ability to work collaboratively with others. Respect for information confidentiality. Ability to show initiative, good judgment, and resourcefulness. Familiarity with medical terminology, and insurance.

Preferred

Knowledge of medical terminology. Self directed, motivated, resourceful, demonstrates initiative. Experienced user of MS Office Suite applications: Word, Excel, Outlook.