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Jobs · South Dakota

Patient Access Specialist I | Orthopedic and Specialty Hospital

Monument Health · Spearfish, SD · 1 mo ago
$17.27–$19.85/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting includes Job Summary, Job Description, Preferred Additional Requirements, Scheduling Requirements, Physical Requirements, maybe Benefits (list of benefits). Also Pay: Starting Pay Rate Range $17.27 - $19.85 (Determined by knowledge...). So we need Pay section. Schedule: Scheduled Weekly Hours 40. So schedule section. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: "Current Employees If you are a current Monument Health employee..." etc. Also remove EEO etc. Remove duplicated lines. We need to preserve all substantive info. Let's extract content: Job Summary paragraph: "It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work cultureMedical, Vision and Dental CoverageRetirement Plans, Health Savings Account, and Flexible Spending AccountInstant pay is available for qualifying positionsPaid Time Off Accrual BankOpportunities for growth and advancementTuition assistance/reimbursementExcellent pay differentials on qualifying positionsFlexible scheduling" We need to separate benefits list later. Job Description: list of essential job functions (many bullet-like sentences). We'll put them in
  • . Preferred Additional Requirements: Education - High School Diploma/GED Equivalent; Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience. Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department. Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Job Category: Revenue Cycle; Job Family: Registration and Scheduling; Shift Requires the ability to work assigned schedules and hours as determined by the department; Employee Type Regular. But we may combine scheduling and shift info. Pay: Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.) Schedule: Scheduled Weekly Hours 40. Benefits: list extracted: Supportive work culture, Medical, Vision and Dental Coverage, Retirement Plans, Health Savings Account, and Flexible Spending Account, Instant pay is available for qualifying positions, Paid Time Off Accrual Bank, Opportunities for growth and advancement, Tuition assistance/reimbursement, Excellent pay differentials on qualifying positions, Flexible scheduling. We need to output sections only if real content. We'll create sections: About the role (maybe Job Summary), Responsibilities (Job Description), Requirements (Preferred Additional Requirements), Benefits, Pay, Schedule, Physical Requirements (maybe as part of Requirements? but we can have separate). The instruction: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings. We need to decide which sections to include: About the role (Job Summary), Responsibilities (Essential Job Functions), Requirements (Preferred Additional Requirements), Benefits, Pay, Schedule. Possibly also Physical Requirements could be under Requirements or separate but not in list; but we could include under Requirements as part of it. However they said use those headings as examples, not mandatory. We can add Physical Requirements as a subsection maybe under Requirements but better to have its own heading? Not in examples but allowed? Probably safer to stick to given headings. Physical Requirements could be included under Requirements as a bullet. We'll include sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Now craft HTML. About the role: use

    for prose. We'll put the Job Summary paragraph (maybe trimmed to not include benefits list). Actually the Job Summary includes benefits list; we should separate benefits list into Benefits section. So we need to split the Job Summary text: remove the benefits list from it. The Job Summary ends before "Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:" That's benefits. So About the role should be up to before that sentence. Let's extract: "It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us." That's the About the role. Now Responsibilities: list of essential job functions (the long list). We'll put each sentence as

  • . We need to capture all essential job functions bullet points from "Essential Job Functions:" onward until before "Preferred Additional Requirements". Let's copy them: - Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). - Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. - Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. - Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. - Provides patients with basic account reconciliation. - Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. - Review and understand authorization and referral records to confirm financial clearance. - Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. - Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. - Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. - May obtain referrals and order transcription, as applicable to service area. - Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. - Maintain registration related work queues including ongoing resolution of errors. - Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. - Address account inquires, resolve or escalate inquiries as appropriate. - In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. - May perform patient movement activities in the electronic medical record. - May arrange patient transportation and other enabling services. - Assist clinical care team as needed including providing transport in cooperation with clinical team direction. - Responsible for attending all mandatory education, compliance and safety program sessions. - Required to comply with all current and future policies and procedures and report directly to the supervisor. - All other duties as assigned. We'll output each as
  • . Now Requirements: Preferred Additional Requirements: Education - High School Diploma/GED Equivalent; Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience. Also maybe include Scheduling Requirements and Physical Requirements as part of Requirements? Could add sub-bullets. We'll include Education and Work Experience as list items. Also add Scheduling Requirements and Physical Requirements as separate list items under Requirements. Now Benefits: list as
    • . Benefits items: Supportive work culture, Medical, Vision and Dental Coverage, Retirement Plans, Health Savings Account, and Flexible Spending Account, Instant pay is available for qualifying positions, Paid Time Off Accrual Bank, Opportunities for growth and advancement, Tuition assistance/reimbursement, Excellent pay differentials on qualifying positions, Flexible scheduling. Note: "Instant pay is available for qualifying positions" is a sentence; we keep as is. Now Pay:

      Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.)

      Schedule:

      Scheduled Weekly Hours 40

      Now produce HTML fragment with sections in order: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Each section:

      Heading

      then content. For About the role:

      ...

      Responsibilities:
      • ...
        • ...
      Requirements:
      • Education - High School Diploma/GED Equivalent
      • Work Experience - 1+ years Customer Service Experience
      • Work Experience - 1+ years Patient Relations Experience
      • Work Experience - 1+ years Medical Patient Accounts/Financial Services Experience
      • Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.
      • Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues.
      Benefits:
      • Supportive work culture
      • Medical, Vision and Dental Coverage
      • Retirement Plans, Health Savings Account, and Flexible Spending Account
      • Instant pay is available for qualifying positions
      • Paid Time Off Accrual Bank

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