Patient Access Specialist I |10th St Clinic

We need to output HTML fragment with sections for headings where content exists. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: "Current Employees If you are a current Monument Health employee..." etc. Also remove EEO, etc. Must keep substantive info: location, department, scheduled weekly hours, starting pay rate range, job summary, job description (essential functions), preferred additional requirements (education, work experience), scheduling requirements, physical requirements, maybe benefits list. We need sections: About the role? Not present. Responsibilities? Could map to Essential Job Functions. Requirements? Could map to Preferred Additional Requirements? Qualifications? Could map to Education/Experience. Skills? Not explicit. Benefits? There's a list of benefits. Pay? Starting Pay Rate Range. Schedule? Scheduled Weekly Hours and Scheduling Requirements. We must only include sections when posting has real specific content. So we need to decide which sections to include. We have: - Primary Location Spearfish, SD USA - Department MHMC-SP 10th St. Clinic Management - Scheduled Weekly Hours 40 - Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.) - Job Summary paragraph. - Job Description Essential Job Functions (long list) - Preferred Additional Requirements: Education - High School Diploma/GED Equivalent; Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience - Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department. - Physical Requirements: Medium work ... etc. - Benefits list: Supportive work culture, Medical, Vision and Dental Coverage, Retirement Plans, Health Savings Account, and Flexible Spending Account, Instant pay is available for qualifying positions, Paid Time Off Accrual Bank, Opportunities for growth and advancement, Tuition assistance/reimbursement, Excellent pay differentials on qualifying positions, Flexible scheduling We also have Job Category Revenue Cycle, Job Family Registration and Scheduling, Shift Requires the ability to work assigned schedules and hours as determined by the department, Employee Type Regular. We need to map to headings: About the role (maybe job summary), Responsibilities (essential functions), Requirements (education/experience), Qualifications (maybe same as Requirements?), Skills (maybe not), Benefits, Pay, Schedule. We should avoid duplicate sections. Could combine Requirements and Qualifications into one? But spec says use headings for those specific names if content exists. We have content for Requirements (education/experience) and maybe Qualifications (same). Could we put both under Requirements? But spec says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid using both Requirements and Qualifications if we have distinct content. We could put education/experience under Requirements, and maybe "Preferred Additional Requirements" could be Qualifications? But they are similar. Could treat Requirements as mandatory (none given) and Qualifications as preferred? The posting says "Preferred Additional Requirements". That's more like qualifications. So we could put under Qualifications. Responsibilities: Essential Job Functions. About the role: Job Summary. Pay: Starting Pay Rate Range. Schedule: Scheduled Weekly Hours and Scheduling Requirements. Benefits: list. We also have Physical Requirements maybe could be under Requirements? But not a standard heading. Could we add a section "Physical Requirements"? Not in allowed list. So we should incorporate into Requirements or maybe omit? The instruction: "Prefer a few substantive sections over many thin ones." We could include Physical Requirements under Requirements as a bullet? But we must not invent headings not in list. So we can include physical requirements as part of Requirements section (maybe as a bullet). However the spec says use

• for any list of duties/requirements/benefits. So we can list physical requirements as list items under Requirements. Similarly, Job Category etc maybe not needed. We must not include boilerplate like "Current Employees..." etc. Also remove EEO lines. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can reformat. We need to ensure we don't lose any info: location, department, weekly hours, pay range, job summary, essential functions (all bullet points), education, experience, scheduling requirements, physical requirements, benefits list, job category, job family, shift, employee type? Those are substantive but maybe not required to keep? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep job category, job family, shift, employee type as well. Where to put them? Could be under About the role or maybe a separate section "Job Details"? Not allowed headings. Could incorporate into About the role as a paragraph? But we must not invent headings. We could add a

  after the job summary containing those details. That's acceptable. We must not repeat job title as heading. Already not. We must not put Job ID/requisition numbers as headings (none present). We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we removed the "Current Employees..." line, EEO line, etc. Now produce HTML fragment. Structure:

  About the role

  Job summary paragraph.

  Additional details: Primary Location Spearfish, SD USA; Department MHMC-SP 10th St. Clinic Management; Employee Type Regular; Job Category Revenue Cycle; Job Family Registration and Scheduling; Shift Requires the ability to work assigned schedules and hours as determined by the department.

  Responsibilities

  • ... each essential function as separate
  • items.

  Requirements

  • Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects.
  • Possible exposure to blood, bodily fluids, or tissues.

  Qualifications

  • Education - High School Diploma/GED Equivalent
  • Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

  Benefits

  • Supportive work culture
  • Medical, Vision and Dental Coverage
  • Retirement Plans, Health Savings Account, and Flexible Spending Account
  • Instant pay is available for qualifying positions
  • Paid Time Off Accrual Bank
  • Opportunities for growth and advancement
  • Tuition assistance/reimbursement
  • Excellent pay differentials on qualifying positions
  • Flexible scheduling

  Pay

  Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.)

  Schedule

  Scheduled Weekly Hours 40

  Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

  We need to ensure we didn't miss any substantive info: The job summary paragraph includes multiple sentences; we need to keep it exactly as given? We can keep the text but maybe we can keep as is. Must not summarize away detail. So we need to copy the job summary paragraph exactly. Job Summary: "It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: Supportive work cultureMedical, Vision and Dental CoverageRetirement Plans, Health Savings Account, and Flexible Spending AccountInstant pay is available for qualifying positionsPaid Time Off Accrual BankOpportunities for growth and advancementTuition assistance/reimbursementExcellent pay differentials on qualifying positionsFlexible scheduling" Note that the benefits list appears also in the job summary as a run-on sentence without punctuation. But we already have a Benefits section; we should not duplicate. However the job summary includes a benefits list that is essentially same as Benefits section. To preserve all substantive information, we need to keep that sentence as part of job summary. But we also have a Benefits section listing them. That would duplicate content. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is not prohibited; we just must not omit info. Duplication is okay but maybe considered redundant. However we could keep the benefits mention in the job summary as is, and also have a Benefits section; that repeats but preserves. It's okay. But we must ensure we didn't lose any of the essential functions details. Let's extract them from the Job Description section. Essential Job Functions list (as paragraph with sentences separated by periods). We need to split into list items. Let's parse: "Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside)." "Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities." "Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers." "Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer." "Provides patients with basic account reconciliation." "Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient." "Review and understand authorization and referral records to confirm financial clearance." "Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms." "Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned." "Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system." "May obtain referrals and order transcription, as applicable to service area." "Perform patient scheduling and check-out, including pre-arrival management for