Patient Access Specialist (Full-time Days)

About the role

Job Type: Full-time. Facility Type: 20 bed Small-Format Hospital (10 ER, 10 Inpatient). Location: WellSpan Hospital in Carlisle, 1201 Walnut Bottoms Road, Carlisle, PA 17015. Emerus is the leader in small-format hospitals, partnering with respected health systems to provide care patients need in the neighborhoods they live, by teams they trust. Our growing partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus is committed to patient care that is compassionate and comprehensive, regardless of background, identity, or circumstances, and fosters a work environment focused on teamwork that celebrates diversity, promotes equity, and ensures equal access to information, development, and opportunity for all Healthcare Pros.

Schedule

Day Shift (7A-7P)

Benefits

• Night/Weekend shift differentials
• 401K MATCH (100% vested day ONE after the eligibility period has been met!)
• Paid Employee Referrals!
• FREE Parking!

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Provide and obtain signatures on required forms and consents
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain insurance